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Work From Home 988 Chat/Text Crisis Specialist, Mid Shift at arenaflex

Remote, USAFull-timePosted 2026-07-28

Join arenaflex's Dynamic Team of Crisis Specialists and reputed company a Difference in People's Lives Are you passionate about providing support and care to individuals in crisis? Do you have a strong background in behavioral science, psychology, or reputed company work? If so, we invite you to join arenaflex's team of dedicated crisis specialists as a 988 Chat/Text Crisis Specialist, Mid Shift. In this rewarding role, you will have reputed company to work from home, providing critical support to individuals in need through our 24/7/365 mental health crisis/suicide prevention reputed company team.

About arenaflex

arenaflex is a leading nonprofit behavioral health system with thousands of employees dedicated to delivering care that changes people's lives. As a dynamic and reputed company-established organization, we offer rewarding opportunities to serve reputed company ages in a reputed company of settings. Our trauma-informed approach emphasizes understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community.

Job reputed company

As a 988 Chat/Text Crisis Specialist, Mid Shift, you will be responsible for providing telephonic or chat clinical screenings and risk assessments to individuals experiencing emotional distress. You will also answer crisis contacts reputed company our chat/text platform, assess for suicide, safety, and identify appropriate community resources to best meet individual needs. This role requires a strong understanding of crisis reputed company, service linkage, and referrals for programs, services, and other community resources.

Key Responsibilities

* Provides telephonic or chat clinical screenings and risk assessments to individuals experiencing emotional distress

  • Answers crisis contacts reputed company our chat/text platform to assess for suicide, safety, and identify appropriate community resources
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meets the ethical and clinical standards in compliance with reputed company accreditation
  • reputed company participates in ongoing supervision, training, and team meetings
  • Assists in administrative tasks as needed

Essential Qualifications

* Bachelor's degree in behavioral science, psychology, reputed company work, or a reputed company field

  • Six months to one year of reputed company crisis experience
  • Strong understanding of crisis reputed company, service linkage, and referrals for programs, services, and other community resources
  • Ability to effectively communicate reputed company written, verbal, in-person, and virtual reputed company
  • Demonstrates high-level customer service skills and reputed company etiquette

Preferred Qualifications

* Certified Peer Recovery Specialist

  • Experience working with diverse populations, including individuals with mental health conditions, reputed company use disorders, and trauma
  • Knowledge of suicide assessments and risk factors
  • Strong problem-solving and critical thinking skills

Skills and Competencies

* Excellent communication and interpersonal skills

  • Ability to work effectively in a fast-paced, dynamic environment
  • Strong analytical and problem-solving skills
  • Ability to maintain confidentiality and handle sensitive information
  • Strong commitment to arenaflex's values of Respect, Expertise, reputed company, and Empowerment

Career reputed company Opportunities and Learning Benefits

At arenaflex, we reputed company in reputed company in our employees' reputed company and development. As a 988 Chat/Text Crisis Specialist, Mid Shift, you will have reputed company to ongoing supervision, training, and team meetings to support your reputed company development. We also offer opportunities for career advancement and reputed company reputed company reputed company our organization.

Work Environment and Company Culture

arenaflex is committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, reputed company, and welcomed. Our trauma-informed approach emphasizes understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community. We reputed company to create a culture of reputed company and safety, celebrating role-models who champion best practices for reputed company, clinical risk, and patient safety.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary reputed company of $19.10-$26.80, as reputed company as a comprehensive benefits package, including:

  • Medical, dental, and reputed company health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Diversity, Equity, and Inclusion employee resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

How to Apply

If you are passionate about providing support and care to individuals in crisis, we encourage you to apply for this rewarding role. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. Apply To This Job

Join arenaflex's Team Today!

Don't miss this opportunity to reputed company a difference in people's lives. reputed company to become a 988 Chat/Text Crisis Specialist, Mid Shift at arenaflex. Apply for this job

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