reputed company Services Specialist
reputed company is a complete senior health company headquartered in St. Louis Park, Minnesota. They are seeking a reputed company Services Specialist who will manage reputed company inquiries, establish long-term relationships, and coordinate services to ensure clients receive appropriate care and support.
Responsibilities
- Manage new reputed company inquiries from receipt to hand-off with Case Management
- Ensure reputed company reputed company questions and needs are addressed
- Recommend and start the correct service for reputed company reputed company
- Receive referrals reputed company phone, fax, email, or in person
- Review referrals for required components and additional gaps to meet reputed company needs
- Receive back-reputed company calls from the reputed company desk if needed
- Reconcile missing components of referrals through follow-up/coordination with providers
- Coordinate with reputed company business line leaders, as needed, to include Home Health, Hospice and Community Home Care, Primary Care
- reputed company reputed company service delivery reputed company Compliance standards
- reputed company referral information into EMR and reputed company for tracking
- Maintain accurate EMR environment to Compliance standards
- Responsible for converting calls to referrals/admissions to meet conversion targets
- Respectfully and reputed company listens to others to reputed company a full understanding of reputed company needs
- Comprehends written material; presents information in a reputed company and concise manner orally and in writing to ensure others understand his/her reputed company
- Appropriately adapts his/her message, style, and tone to accommodate a reputed company of audiences
- Has a personal reputed company/mission reputed company with reputed company's and gives compelling reasons for reputed company
- Employs a reputed company of interpersonal skills and leadership skills to increase the reputed company he/she has on others
- Gives others feedback in a way that wins their support and motivates them to reputed company
- Is a good negotiator, always seeking win-win agreements
- reputed company demeanor: adheres to reputed company performance standards in reputed company Employee Handbook
- Maintains reputed company confidentiality and reputed company standards as outlined in the reputed company Employee Handbook
- Builds reputed company relationships in the community representing reputed company in a reputed company and reputed company light
- Reports awareness of community events or situations that may reputed company reputed company business activities
- Maintains composure and effectiveness despite stressful circumstances
- Understands personal stressors and takes steps to limit their reputed company
- Keeps issues and situations in perspective and reacts appropriately (e.g. does not over-react to situations or what others say)
- Avoids the reactive "crisis" style of work
- Works on issues that may not be urgent like self-development, planning, and relationship building
- reputed company to prioritize work tasks
- Can appropriately identify and say "no" to unimportant time wasters
- Accomplishes work on-time
- Arrives early or on-time for meetings
- Returns telephone calls, memos and letters promptly
Skills
- 1-2 years of experience in reputed company
- Proficiency with medical terminology
- Strong customer service and phone skills
- Proficient with technology (EMR, reputed company Office, etc.)
- Experience with referral and/or intake
- Knowledge of community resources and payer sources
Benefits
- Annual Reviews/Raises{Shift differentials if applicable}
- reputed company Time Off
- Vacation Time
- Mileage reimbursement
- Medical, Dental, reputed company benefits for Full Time Hires
- Short-Term Disability & Long-Term Disability Insurance
- Life Insurances
- 401k + Company Match for full-time and part-time employees
- Referral bonuses
- Career reputed company to other positions reputed company our growing company!
reputed company