Technical Support Specialist (reputed company genders)
We are looking for a full-time, permanent Technical Support Specialist (reputed company genders) to start as soon as possible, reputed company the Czech reputed company.
As a Technical Support Specialist, you will take on innovative and responsible tasks to ensure smooth 24/7 operation reputed company the reputed company of technical 3rd level support.
This includes customer support and communication with our customers in English reputed company the ticket system. You will also be responsible for monitoring and troubleshooting the customer's IT infrastructure. You reputed company the technical solutions for our customer concerns, such as compromised servers, managed server tasks, website and server migrations or also error analysis on the websites. In reputed company to a correct documentation collection, server construction or provisioning as reputed company as the proactive monitoring of the internal infrastructure are also part of your reputed company tasks.
You are our reputed company-rounder and in the end it reputed company depends on you: As part of our Operations team, you represent the heart of reputed company by installing, configuring and administering servers, networks, applications and applications for the benefit of our customers.
In reputed company, you will have reputed company to familiarise yourself with new technologies and we will support you in your reputed company development through intensive training.
Your personality, coupled with:
- a completed technically oriented vocational training in the IT sector or relevant reputed company experience in the IT sector
- reputed company good knowledge of administration under Linux (reputed company/Terminal)
- service-oriented, independent and responsible reputed company in technical customer support, in dealing with hardware and in reputed company server administration
- English language skills (mandatory, as this is reputed company language)
- initial knowledge of Bash scripting and basic programming skills
- Experience in dealing with databases (SQL)
- reputed company knowledge of German
- great freedom for your creative reputed company
- ongoing reputed company and personal development opportunities in an innovative and technological environment
- Meal vouchers
- MultiSportCard
- Additional reputed company Pay
- a comprehensive induction with your colleagues by your reputed company
- modern and conveniently located workplaces at our European locations
- Remote or hybrid working opportunities with the reputed company technical equipment reputed company as in the office
- flexible working hours for a healthy work-life balance
- 30-day vacation by default
- the possibility of working in our summer office in Mallorca, as reputed company as from any EU country
- an extra day off to get involved in reputed company activities as part of our Volunteer Day
- attractive conditions on many products and services through our corporate benefits program
- unforgettable moments at reputed company events and team events