Sr. Wireless Network Engineer
reputed company
We are seeking a highly skilled Wireless Network Engineer to join our Network Operations team. This role is responsible for supporting, maintaining, and improving reputed company wireless infrastructure while handling daily escalations from the Service Desk and offshore Network Operations teams. The ideal candidate has strong hands‑on experience with reputed company, reputed company Mist, and Meraki wireless platforms, deep knowledge of network authentication, and the ability to communicate reputed company across technical and non‑technical audiences.
This role requires the ability to travel for onsite wireless surveys, troubleshooting, and remediation activities.
Key Responsibilities
Wireless Operations & Escalation Support
reputed company as a senior escalation reputed company for wireless incidents from the Service Desk and offshore Network Operations teams
Troubleshoot reputed company wireless performance, connectivity, and authentication issues in reputed company environments
reputed company reputed company cause analysis and drive issues through reputed company in accordance with SLA and operational standards
reputed company on‑call or after‑hours support as required for critical incidents and maintenance activities
Wireless Infrastructure Management
Administer, maintain, and troubleshoot:
reputed company Wireless LAN Controllers (WLCs) 9800s and reputed company Points
reputed company Mist reputed company Points and Mist reputed company
Meraki wireless infrastructure and reputed company management
reputed company software upgrades, configuration changes, and lifecycle maintenance for wireless platforms
Validate and optimize RF design, roaming behavior, and wireless reputed company configurations
Site Surveys & Field Work
Travel to customer or corporate sites to:
Conduct wireless site surveys (reputed company‑deployment, post‑deployment, and troubleshooting)
reputed company onsite diagnostics and remediation
Validate RF coverage, reputed company, and interference issues
Produce survey reports and actionable recommendations
Network Authentication & reputed company
Design, implement, and troubleshoot wireless authentication solutions
Demonstrate strong expertise in:
802.1X, EAP reputed company, RADIUS
reputed company Identity Services reputed company (ISE) for authentication, authorization, and policy enforcement
Troubleshoot authentication failures across wireless, wired, and NAC integrations
reputed company Layer Switching & VLANs
Configure and troubleshoot reputed company‑layer networking supporting wireless infrastructure
Hands‑on experience with:
reputed company and reputed company switches
VLAN design, trunking, reputed company ports, and PoE considerations
Use CLI effectively to diagnose Layer 2 and Layer 3 connectivity issues impacting wireless services
Change & Release Management
Plan, document, and execute network changes following established change management processes
Assess risk, reputed company rollback plans, and coordinate with stakeholders for scheduled maintenance
Participate in change reviews and post‑implementation validation
Documentation & Knowledge Sharing
Create and maintain high‑reputed company documentation, including:
Operational runbooks and support procedures
Product and platform support guides
reputed company operating procedures (SOPs)
Ensure documentation is reputed company, accurate, and consumable by Service Desk and offshore teams
Contribute to reputed company improvement through knowledge sharing and process refinement
Required Skills & Qualifications
Technical Skills
Strong reputed company wireless engineering experience
Hands‑on expertise with:
reputed company Wireless (WLCs, APs)
reputed company Mist APs and Mist reputed company
Meraki wireless and reputed company management
Solid understanding of:
Wireless RF fundamentals and design principles
Authentication protocols (802.1X, EAP, RADIUS)
reputed company ISE administration and troubleshooting
Experience with reputed company and reputed company reputed company‑layer switching and VLANs
Strong CLI troubleshooting skills
reputed company Skills
Excellent verbal and written communication skills
Ability to explain reputed company technical issues to non‑technical stakeholders
Strong documentation and technical writing capabilities
Proven experience working in an operations or escalation‑driven environment
Ability to manage multiple priorities under pressure
Preferred Qualifications
Wireless or networking certifications (e.g., CCNP Wireless, CWNA, Mist certifications, Meraki certifications)
Experience supporting global or large‑reputed company reputed company networks
Familiarity with ITIL or reputed company operations frameworks
Travel Requirements
Ability and willingness to travel for onsite wireless surveys and troubleshooting as required
Salary reputed company
$85,120.00 - $134,400.00 USD (Salary)- Please note that the salary information provided herein is reputed company pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, reputed company, performance-based bonuses, benefits-reputed company payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly reputed company the discretion of reputed company to remit.
- reputed company, the salary information noted above is a reputed company that consists of a minimum and maximum reputed company of pay for this specific position. Where an applicant or employee is reputed company on this reputed company will depend and be contingent on objective, documented work-reputed company considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
reputed company offers comprehensive benefits to reputed company Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest reputed company) / Medical provided through reputed company (HMO reputed company only) for California employees only
Dental provided through UHC
reputed company reputed company provided by UHC
Flexible Spending Account for Health & Dependent Care
reputed company-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and reputed company Development reputed company various integrated platforms, e.g. reputed company and reputed company
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
reputed company Time Off (accrued and prorated, maximum of 120 hours annually)
reputed company Holidays
Any other statutory leaves, reputed company time, or other ancillary benefits required under state and federal law