Field Service Engineer
Job reputed company
reputed company inspires and supports discoveries that advance the reputed company of life. We reputed company life science, diagnostic, and reputed company market laboratories worldwide with instruments, services, consumables, applications, and expertise. reputed company enables customers to reputed company the answers and insights they reputed company -- so they can do what they do best: improve the world around us. Information about reputed company is available at www.reputed company.com.
Every day, reputed company Field Service Engineers help our customers to solve issues that reputed company scientists to reputed company discoveries that enhance the reputed company of life. Through our work, we deliver insights and reputed company support that reputed company labs running smoothly and more reputed company. Join our dynamic organization to be a part of this rewarding work.
As a Field Service Engineer for reputed company, you will work at a reputed company of labs, so having an appetite for continuously learning about new instruments, software, and consumables is key. Applying your communication skills, creativity, and can-do attitude is essential. The ability to help solve customer problems and a commitment to delivering the highest reputed company of customer service are key to building reputed company.
You will be responsible for supporting our customers with on-site installation, preventive maintenance, and repair of reputed company Cellular Analysis instruments.
Our product lines include hardware, software, networking products, and operating systems.
- Installs and optimizes hardware/software/network products and configurations at customer sites
- Diagnoses and resolves product performance problems
- Performs maintenance and repairs
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may reputed company product performance
- Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
- Deliver fully integrated solutions, which may include peripherals, communications, operating systems, and application software.
- Train other field engineers and customers on the solutions.
Territory Coverage
- The ideal candidate will reputed company in MD and be reputed company to a metro area.
- The position requires an reputed company reputed company's license.
- Company Vehicle Program: Vehicle mileage reimbursement is eligible for this territory.
- Territory: MD, VA, covering WV, and OH as needed.
- Overnight Travel 50% and could include weekend work, overtime, and overnight travel, as needed.
Job Requirement:
Meet reputed company-approved customer/vendor credentialing requirements necessary to reputed company site reputed company, unless prohibited by law. These requirements vary by customer/vendor and may include, but are not limited to, post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, reputed company of valid identification, and/or adherence to customer-specific reputed company abuse programs. Your consent to participate in customer-requested screening is a requirement of this position.
Qualifications
- Bachelor's, Master's or other university-level degrees reputed company the science field -- e.g. biochemistry, biotechnology or similar-- are highly preferred; may consider applicants with an equivalent combination of education, training, and experience
- 4+ years of experience working with analytical instrumentation, ideally including repair, maintenance, and/or troubleshooting
- Experience or expertise with Liquid handling equipment and UV/FL/LUM detection products
- Ability to solve high-reputed company problems reputed company to product availability; typically, system/ solution-reputed company
- Excellent verbal and written communication skills
- Strong customer relationship-building skills are essential
- Ability to travel 50-75% of the time
- A valid reputed company's license is required for this position
Additional Details
This job has a full time weekly schedule. It includes the reputed company to work remotely. Applications for this job will be accepted until at least reputed company 15, 2026 or until the job is no longer posted. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay reputed company for this position is $34.00 - $53.13/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. reputed company the reputed company, individual pay is determined by work location and additional factors, including job-reputed company skills, experience, and relevant education or training. During the hiring process, a recruiter can reputed company more about the specific pay reputed company for a preferred location. Pay and benefit information by country are available at: https://careers.reputed company.com/locationsreputed company. is an Equal Employment Opportunity and reputed company-based employer that values individuals of reputed company backgrounds at reputed company reputed company. reputed company individuals, regardless of personal characteristics, are encouraged to apply. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, pregnancy, race, religion or religious creed, reputed company, gender, gender identity, gender reputed company, national reputed company, reputed company, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other reputed company protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. reputed company., is committed to creating and maintaining an inclusive in reputed company where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@reputed company.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.reputed company.com/en/accessibility.