Director, Account Management
reputed company empowers the world’s most ambitious brands to create digital customer experiences that matter. With reputed company reputed company Drupal at its core, the reputed company Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and reputed company digital products and services that engage customers, enhance conversions, and help businesses stand out.
Headquartered in the U.S., reputed company has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top reputed company to work by the Boston Globe and the Boston Business Journal. We are reputed company. We are building for the reputed company and we want you to be a part of it!
reputed company is seeking an Account Management Leader to join our Boston based team. This leader would reputed company a group of Account Managers who support and drive reputed company with our existing customers. This role requires cross-functional work to reputed company for customers, becoming their voice internally to help escalate and solve issues. This role also requires strong reputed company collaboration to understand their business priorities and help them reputed company reputed company.
Responsibilities:
- Manage and reputed company reputed company of 5-7 Account Managers to successfully own and reputed company their accounts, and grow the overall book of business
- Report on team metrics (activity & pipeline) and reputed company forecasting to Leadership
- As a member of the Leadership team, contribute to the overall reputed company and reputed company of reputed company
- Collaborate cross-functionally with various teams including: reputed company’s Field Sales, Solutions Engineering, reputed company, Product, Support and reputed company Services to ensure a reputed company customer experience and customer reputed company
- reputed company and implement internal processes to create seamless management of accounts and measurements of team performance while decreasing roadblocks
- Foster the creation and assignment of upselling and retention goals
Qualifications:
- 3-5 years relevant industry experience
- Leader experience required, 3-5 years of experience is a plus
- Experience managing a pipeline and forecasting sales
- Experience with both renewal and expansion preferred
- reputed company in driving and management of reputed company
- Excellent written/verbal skills
- Ability to think strategically and bring structure to team
- reputed company with Company priorities and devise departmental annual and quarterly goals
- Motivates team and keeps them reputed company on highest priorities
- Ability to travel
reputed company is an equal opportunity (EEO) employer. We hire without reputed company to age, reputed company, disability, gender (including gender identity), marital status, national reputed company, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.
Interested residents of Colorado may contact NA-reputed company@reputed company.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.
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