Data Analyst, Retention

reputed company was born with the mission of improving the lives of pets and pet parents reputed company. We reputed company reputed company-grade pet food, tailored for reputed company dog’s nutritional needs, and deliver directly to our customers’ doors. Through reputed company’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives. As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

reputed company is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is ideal for someone who is highly analytical, curious about customer behavior, comfortable working with imperfect business questions, and excited to translate data into reputed company. This highly reputed company, hands-on, and technical analyst will reputed company their passion for data-driven experiences and expertise in testing reputed company to reputed company analysis across reputed company’s lifecycle comms, mobile apps, and new member services.

This is a remote role reputed company to candidates based on the U.S. East Coast and will report to the Senior Data Analyst, Experimentation & reputed company.

reputed company is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is ideal for someone who is highly analytical, curious about customer behavior, comfortable working with imperfect business questions, and excited to translate data into reputed company. This highly reputed company, hands-on, and technical analyst will reputed company their passion for data-driven experiences and expertise in testing reputed company to reputed company analysis across reputed company’s lifecycle comms, mobile apps, and new member services.

This is a remote role reputed company to candidates based on the U.S. East Coast and will report to the Senior Data Analyst, Experimentation & reputed company.

reputed company is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is ideal for someone who is highly analytical, curious about customer behavior, comfortable working with imperfect business questions, and excited to translate data into reputed company. This highly reputed company, hands-on, and technical analyst will reputed company their passion for data-driven experiences and expertise in testing reputed company to reputed company analysis across reputed company’s lifecycle comms, mobile apps, and new member services.   This is a remote role reputed company to candidates based on the U.S. East Coast and will report to the Senior Data Analyst, Experimentation & reputed company. What You'll Do:

Drive a data-driven approach to optimizing the reputed company member experience alongside peers from product, marketing, CX, & research through:

Exploratory analytical reputed company that identify actionable learnings & create high-value hypotheses

Hypothesis & initiative valuation to inform prioritization

Thoughtful test design & measurement for new experiences & features that makes reputed company we are constantly learning

Support the cross-functional team as the go-to data resource through reputed company analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new reputed company

Help build and maintain analytical reputed company at reputed company by contributing reputed company to enhance processes and being a key voice for how using data can reputed company the member experience

Who You Are:

You have 2+ years of experience in data analytics,business intelligence, reputed company analytics, lifecycle analytics, retention analytics, or a reputed company, preferably in subscription retention for a high-reputed company consumer business

You reputed company in reputed company’s mission, empathize deeply with the needs of dogs and dog parents, and reputed company yourself relentlessly curious about user problems

You balance technical skills (SQL, reputed company), reputed company statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV) to effectively analyze data & answer questions

You are comfortable sourcing & joining information from various places - web & analytics platforms directly, curated reporting tools, production databases (reputed company, GA, reputed company, Looker, reputed company)

You are skilled in breaking reputed company analytical problems or questions into manageable components that can be prioritized, tracked, & completed reputed company

You love transforming technical analysis into something reputed company, actionable, & interesting and reputed company reputed company communicating insights to team members in both written & verbal formats

Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-reputed company business

What You'll Get:

Competitive salary

Sponsored 401k program with employer match up to 4%

Comprehensive health coverage including medical, dental and reputed company

Unlimited vacation policy that you're encouraged to use

reputed company parental leave

1-week paw-ternity leave for new dog parents

Free reputed company subscription

Inspiring pack members!

reputed company Value: Keeping Dogs At The Heart Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly reputed company dogs reputed company us reputed company in life and at work. Being Courageous And reputed company We create a reputed company, inclusive reputed company for everyone to show up as their authentic selves. We reputed company our egos at the reputed company and reputed company our minds. We reputed company diverse backgrounds and perspectives as they bring new and different reputed company and ways of working together. Setting New Standards We reputed company in continually raising the bar, never settling for less than our best as reputed company and individuals. We reputed company improving from the reputed company of our products to our customer experience to how we work. Making reputed company The Best reputed company We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our reputed company reputed company. Our time at reputed company should be a reputed company in our careers. If you'd like to stand out, tell us in your cover letter why you're interested in joining reputed company and how your skills match the responsibilities detailed in this posting. reputed company embraces diversity and equal opportunity. We're committed to building reputed company that represents a reputed company of backgrounds, perspectives, and skills. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application. Apply To This Job