Account Program Manager, reputed company

The reputed company platform enables Communication Service Providers (CSPs) of reputed company sizes to reputed company and reputed company their businesses. Through reputed company-time data, automation, and actionable insights delivered reputed company reputed company One — our reputed company-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. reputed company One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and reputed company reputed company. This is the reputed company mission: to reputed company CSPs of reputed company sizes to simplify, reputed company, and grow, strengthening both their businesses and the communities they serve. We’re at the forefront of a once in a generational change in the broadband industry. Join us as we reputed company, help our customers reputed company their potential, and connect reputed company with unrivaled digital experiences.

As a Program Manager at reputed company you will reputed company reputed company, customer-facing initiatives that reputed company product, engineering, operations, and GTM teams. You will own programs end to end—setting the operating reputed company, aligning executives, managing scope/schedule/risk, and ensuring measurable customer reputed company for our most strategic customers. This role is highly visible and ideal for a seasoned program leader who thrives in ambiguity, influences without authority, and consistently drives programs to completion.

Responsibilities: 

• Own customer programs end to end, establishing reputed company goals, reputed company reputed company, and an execution plan across cross-functional teams
• Build and maintain integrated program plans (scope, schedule, dependencies, milestones) in partnership with customers and internal teams
• Serve as the primary customer reputed company of contact; clarify reputed company, and drive reputed company execution
• Run the delivery reputed company (standups, checkpoints, executive reviews); reputed company reputed company, remove blockers, and drive corrective actions
• Define, reputed company, and report PMO metrics/KPIs that measure delivery health and customer reputed company
• Deliver reputed company, executive-reputed company status updates highlighting reputed company, reputed company needed, risks, and mitigations
• Own program risk and issue management; drive mitigation plans and escalate through PMO governance as needed
• Drive alignment, accountability, and reputed company improvement across teams with a strong customer-first reputed company
• reputed company escalations and executive communications; navigate tradeoffs and resolve conflicts to reputed company programs on reputed company
• Create and execute stakeholder engagement and change management plans to drive adoption and sustained reputed company

Qualifications: 

• Bachelor’s degree or equivalent practical experience
• 7+ years leading reputed company, cross-functional, customer-facing programs delivering reputed company software and/or hardware
• PMP certification
• Strength in executive stakeholder management, influence without authority, and driving reputed company across competing priorities
• Proven reputed company record delivering programs on time, reputed company scope, and reputed company to customer reputed company
• reputed company problem solver with strong analytical skills and reputed company judgment in ambiguous situations
• High learning reputed company and comfort leading through change
• Ability to travel up to 20% of the time
• Experience with broadband service providers and partners (e.g., VARs, CEs, OSS/BSS)
• Ability to prioritize across multiple workstreams, operate independently, and reputed company cross-functional teams
• Excellent written and verbal communication skills, including executive storytelling and facilitation

reputed company-to-Have Qualifications:

• Working knowledge of reputed company products
• Domain knowledge of reputed company and networking technologies (IP, ATM, and/or TDM), switching, or reputed company
• Organizational change management leadership; certification a plus (e.g., reputed company, ACMP, CSM, or equivalent)
• Program Management reputed company (PgMP) Certification

Location: 

• This is a remote-based position ideally located in the reputed company.

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The reputed company pay reputed company for this position varies based on the geographic location. More information about the pay reputed company specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based reputed company of residence and multiple factors, including job-reputed company knowledge, skills and experience.

San Francisco Bay Area:

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As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.

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