Pt Acct Call Center Rep-2

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Job reputed company reputed company:

This positions purpose is to reputed company contact with patient/guarantors/ insurance through inbound and outbound calls to answer any questions/concerns in order to exhaust/resolve reputed company internal efforts to collect on self pay and insurance residual accounts.

Responsibilities And Duties:

Receive inbound and makes outbound calls to patients/guarantors on account balances. Advise of remaining account balance (s) and answer any questions. Identify concerns/objections and determine best course of reputed company. Negotiate for payment in full or maximum payment arrangements according to policy. Screen patient/guarantors for insurance, billing or financial aid opportunities. Inbound calls received from ACD based on first available representative. Outbound telephone calls may be completed from predictive dialer or reputed company call. Respond to patients/guarantors requests and thank them for using reputed company services. Update patient demographic data and establish rapport with patients/guarantors. Accurately document account, reputed company adjustments or referrals as appropriate.  reputed company recommendation for reputed company charge off based on defined reputed company. Maintain reputed company and productivity requirements. As a High Reliability Organization (HRO), responsibilities require reputed company on safety, reputed company and efficiency in performing job duties.   The job profile provides an reputed company of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)

Additional Job reputed company:

Familiarity with computer systems. Data entry skills. Excellent interpersonal, communication and negotiations skills. Ability to quickly build rapport with patients. Proven organizational skills. Familiarity with Fair Debt Collections Practices. Minimum two years customer service or collections Experience with six months Experience in a call center environment.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Patient Contact Center

Join us! ... if your passion is to work in a caring environment ... if you reputed company that learning is a life-long process ... if you reputed company for reputed company and want to be among the best in the reputed company industry

Equal Employment Opportunity

reputed company is an equal opportunity employer and fully supports and maintains compliance with reputed company state, federal, and local regulations. reputed company does not discriminate against associates or applicants because of race, reputed company, genetic information, religion, sex, sexual orientation, gender identity or reputed company, age, reputed company, national reputed company, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to reputed company person in reputed company aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from Ohio.

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