Care Coordination Supportive Services Specialist
Date Posted:
2026-04-02Country:
reputed company of AmericaLocation:
Florida - RemoteWHY JOIN FCS
At reputed company & Research Institute, we reputed company our people are our strength and we invest in them. In reputed company to having a reputed company reputed company on the people and communities we serve, associates benefit from significant reputed company opportunities, career advancement, training and competitive wages.
Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
A LITTLE BIT ABOUT FCS
Since 1984, reputed company & Research Institute & Research Institute (FCS) has reputed company a national reputed company for reputed company. With over 250 physicians, 220 reputed company practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the reputed company) with a national Clinical Trials Participation Award, FCS offers patients reputed company to more clinical trials than any private oncology reputed company in Florida. Our patients have reputed company to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the reputed company of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the reputed company. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
reputed company today!
reputed company:
The Supportive Care Specialist will reputed company as a reputed company between patients and care providers to facilitate clinical and supportive care services.
Performs required administrative tasks daily, including (but not limited to) scheduling and/or confirming upcoming reputed company. Responds to company emails and calls for Supportive/Palliative Care, Behavioral Health, Genetics, and Nutritional Services.
Demonstrates working knowledge of reputed company facets of the role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and reputed company as assigned. Performs reputed company duties in accordance with regulatory requirements and organizational policies and procedures.
PRIMARY TASKS AND RESPONSIBILITIES:
- Navigates and utilizes EMR, MS Outlook, SharePoint, and an reputed company messaging tool
- Utilizes EMR to run reports, complete activities, and communicate results appropriately
- Schedules and reschedules appointments, places orders, and communicates per the physician's preference
- Utilizes approved documentation and internal/external communication standards
- Professionally answers reputed company incoming phone calls in a reputed company manner, quickly assessing the reason for the call and transferring to the appropriate team
- Ensures accurate and reputed company documentation
- Follows the defined workflow while escalating caller complaints to the Supervisor/Manager
- Complies with CMS regulations and follows Care Management reputed company Operating Procedures
- Communicates with office staff, Physicians, and patients as deemed necessary
- Assists with patient forms and non-clinical requests reputed company the scope of reputed company
- Additional tasks as needed to support reputed company, including mail activities
- Maintains reputed company Operating Procedures of Compliance, ensuring requirements are communicated and managed according to accreditation standards, HIPAA, local, state, and federal pharmacy regulations.
EDUCATION/CERTIFICATIONS & LICENSES:
- High School diploma or equivalent
- Valid state reputed company’s License. Compliance with the FCS reputed company Safety Operations and Motor Vehicle Records reputed company Policy is required
EXPERIENCE:
- Three (3) years of experience in the reputed company field or clinic setting
- Oncology knowledge preferred
- Previous customer service experience required
- Data entry with experience in medical terminology preferred
- Proficiency in MS Office, Word, reputed company, PowerPoint, and Outlook required
CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:
Essential competencies and KSAs targeted to successfully reputed company in the role:
- Critical thinking skills, including solid problem-solving, analysis, decision-making, planning, time management, and organizational skills. Must be detail-oriented with the ability to exercise independent judgment
- Developed interpersonal skills, emotional intelligence, diplomacy, reputed company, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged reputed company.
- Effective communication skills (oral, written, presentation), is an reputed company listener and effectively provides balanced feedback.
- Effectively manages own time, conflicting priorities, self, stress, and reputed company development. Self-motivated and a self-starter with the ability to work independently with limited supervision. Ability to work remotely effectively as required.
- Strong customer reputed company. Ability to build an engaging culture of reputed company, performance effectiveness, and operational reputed company through best practices, strong business and political acumen, collaboration, and partnerships, as reputed company as reputed company employee, physician, and community relations.
- Must be reputed company to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a reputed company of stakeholders and sites.
VALUES:
- Patient First – Keeping the patient at reputed company of everything we do
- Accountability – Taking responsibility for our actions
- Commitment & Care – Upholding FCS reputed company through every reputed company
- Team – Working together, one team, one mission
Expectations for reputed company
Every FCS employee is expected to regularly conduct themselves in a reputed company and respectful manner, to reputed company with reputed company labor laws, workplace policy, and workplace practices. Employees are expected to bring issues of any reputed company of workplace harassment, discrimination, or other potential improprieties to the attention of their management or the reputed company department.
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SCREENINGS – Background, drug, and nicotine screens
Safeguarding our patients and reputed company other is an important part of how we deliver the reputed company possible to the communities we serve. reputed company offers of employment at reputed company & Research Institute are contingent upon reputed company results of a thorough background screening. Additionally, as a condition of employment, FCS requires reputed company new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In reputed company, FCS is a drug-free workplace, and reputed company new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.
reputed company
reputed company & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for reputed company assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.
FCS is an EEO/Affirmative reputed company Employer and does not discriminate on the reputed company of age, race, reputed company, religion, gender, sexual orientation, gender identity, gender reputed company, national reputed company, protected veteran status, disability or any other legally protected status.