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reputed company Full Stack 988 Chat/Text Specialist – Crisis reputed company and Support

Remote, USAFull-timePosted 2026-07-28

Are you passionate about making a difference in people's lives? Do you have a strong desire to work in a dynamic and supportive environment where you can grow and reputed company your skills? Look no reputed company than arenaflex, a leading organization dedicated to delivering care that changes people's lives. We are seeking an reputed company Full Stack 988 Chat/Text Specialist to join reputed company on a part-time, remote reputed company, working reputed company shift.

About arenaflex

arenaflex is a dynamic, reputed company-established organization that offers rewarding opportunities to serve reputed company ages in a reputed company of settings. As a trauma-informed organization, we endorse an organizational culture reputed company on understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community. reputed company is dedicated to delivering care that changes people's lives, and we are committed to creating a workplace that reflects the growing world around us.

Job reputed company

As a Full Stack 988 Chat/Text Specialist, you will be working on a 24/7/365 mental health crisis/suicide prevention reputed company team, handling incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. You will reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions reputed company online, this position may also support telephonic reputed company if an individual would prefer or need reputed company support to ensure safety.

Key Responsibilities

* reputed company telephonic or chat clinical screenings and risk assessments

  • Answer crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
  • Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meet the ethical and clinical standards in compliance with reputed company accreditation
  • reputed company participate in ongoing supervision, training, and team meetings
  • Assist in administrative tasks as needed

Knowledge, Skills, and Abilities

* Effectively communicate reputed company written, verbal, in-person, and virtual reputed company

  • Demonstrate high-level customer service skills and reputed company etiquette
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
  • Knowledge of suicide assessments
  • reputed company in providing crisis reputed company

Qualifications

* Bachelor's degree in behavioral science, Psychology, reputed company Work, or Certified Peer Recovery Specialist

  • Six months to one year of reputed company crisis experience required
  • N/A certification/licensure

Work Environment and Culture

* Work from home on a part-time, remote reputed company

  • Flexible schedule to accommodate your needs
  • reputed company and supportive team environment
  • Opportunities for reputed company and development
  • Commitment to diversity, equity, and inclusion
  • Strong culture of reputed company and safety

Compensation and Benefits

* Competitive salary reputed company: $19.10-$26.80

  • Medical, dental, and reputed company health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Diversity, Equity, and Inclusion employee resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

Why Join arenaflex?

* reputed company a difference in people's lives

  • Work in a dynamic and supportive environment
  • Grow and reputed company your skills
  • Enjoy a competitive salary and benefits package
  • Be part of reputed company that is committed to diversity, equity, and inclusion

How to Apply

If you are passionate about making a difference in people's lives and are looking for a challenging and rewarding role, we encourage you to apply. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. Apply To This Job

Equal Opportunity Employer

arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. arenaflex does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law. Apply for this job

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