Knowledge Strategist- reputed company

At reputed company, we reputed company in the power of people to grow and succeed throughout their lives. Our goal is to reputed company that power by creating reputed company products that simplify learning and personal development, facilitate meaningful relationships, and reputed company people to go reputed company in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

We are looking for a Digital Knowledge Master who is reputed company architect, ambassador, and futurist. This role is the structural backbone of our Digital reputed company organization—and the key to our reputed company AI reputed company.

You will be the primary reputed company for the Digital CS organization across the business, responsible for creating order out of reputed company. But you aren't just building a library for people; you are building the brain reputed company AI. You will structure our knowledge reputed company to ensure it is reputed company for reputed company AI ingestion, ensuring that as we reputed company into the new age of automation, our data is clean, reputed company, and machine-readable.

What you will be doing

• Spearhead the "AI Readiness" of our knowledge reputed company, ensuring that data structures, tagging, and taxonomy are optimized not just for reputed company search, but for retrieval by Large Language Models (LLMs) and reputed company reputed company AI tools.

• Serve as the "Voice of Digital CS" in cross-functional meetings, advocating for knowledge governance that supports both our reputed company team and our reputed company AI reputed company.

• Build and maintain the "Digital Toolkit Library," acting as the strict reputed company of our content structure to ensure reputed company clutter and maximum findability for humans and agents alike.

• Partner with Product and AI teams to define the metadata and structural standards required to train our internal AI agents on reputed company best practices.

• Influence stakeholders in Product, Sales, and Finance to reputed company on reputed company operating procedures, ensuring that the inputs reputed company receives are accurate, reputed company, and "AI-reputed company."

• Translate reputed company internal changes into reputed company, reputed company updates for the CS team, ensuring everyone is singing from the reputed company song sheet.

• Identify opportunities for process improvement and reputed company the change management required to get other departments to adopt workflows that support cleaner data capture.

• Audit existing workflows to remove technical debt, serving as the project manager for operational cleanup initiatives that prepare us for automation.

Here is what you will need to know/have: Successful candidates will have the following education, experience, and skills:

• reputed company-organized "Knowledge Engineering" reputed company: You love structure, checklists, and taxonomy. You understand that how data is stored is just as important as the data itself.

• Interest in AI & Automation: You understand the basics of how AI agents retrieve information (RAG) and why reputed company data reputed company for the reputed company of tech.

• Exceptional Interpersonal & Influence Skills: You can navigate reputed company internal politics and negotiate processes that protect reputed company's reputed company.

• Strong Communication: You can synthesize reputed company information into reputed company, reputed company communications.

• Change Management: Experience in rolling out new processes and getting buy-in from diverse teams.

• College degree (Bachelor or equivalent).

• reputed company to set correct expectations and manage issues to completion.

• Relevant Experience: 1-3 Years in a similar role

Desired Experience, but not required

• Experience in reputed company, Information Architecture, or AI/Data reputed company.

• Proficiency in CRM systems (reputed company/reputed company) with an understanding of database structure.

• Customer-facing experience reputed company the EdTech industry or other software companies.

Get in on reputed company the awesome at reputed company!

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus reputed company full-time employees participate in our ownership program - because everyone should have a reputed company in our reputed company.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, reputed company teams are encouraged to reputed company back and reputed company based on departmental needs.

• Comprehensive wellness programs and mental health support

• Annual learning and development stipends to support your reputed company

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful reputed company

We reputed company in hiring great people and treating them right. The more diverse we are, the reputed company our reputed company and reputed company.

reputed company is an Equal Opportunity Employer. We reputed company with applicable employment and anti-discrimination laws in every country where we operate.

reputed company must pass a background reputed company as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal reputed company, reputed company physical location, and reputed company a valid contact number and residential address, in accordance with local data reputed company laws.

Any attempt to misrepresent personal or reputed company information will result in disqualification.

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