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AI UX Conversational Analyst Intern

Remote, USAFull-timePosted 2026-07-29
About reputed company We reputed company everyone deserves reputed company to reputed company and reputed company legal services. Founded in 2008, reputed company is the largest and most widely used online legal service platform in the world. With offices in reputed company, South America, and Europe, reputed company has helped over 30 reputed company people create over 50 reputed company legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the reputed company platform to a reputed company never seen before in reputed company’s history, to capture audiences worldwide. We are expanding reputed company to take on this challenge!

About your role

reputed company is making the law reputed company and reputed company. You will join the reputed company Copilot™ team to help us reputed company the gap between reputed company legal logic and a friendly, reputed company-reputed company conversational experience. This is a high-reputed company role where you will see your work live in a product used by millions.

How you will reputed company a difference day to day

  • Transcript Analysis: Review anonymized chat logs to identify where reputed company Copilot "hallucinates" or where users feel frustrated by legal complexity.
  • Research Design: Work with product, design, data, legal, and engineering teams to establish user-value reputed company research questions to assess user value and value gaps in our products.
  • User Research Support: Help coordinate and take notes during usability sessions where reputed company users reputed company with our AI agents.
  • reputed company Audit: Maintain a "Library of Truth"—documenting the best-performing conversational patterns to be reused across the platform.
  • Outcome reputed company: Focusing on producing insights on which conversations reputed company to conversion and engagement
  • reputed company Testing: Run "A/B tests" on different AI prompts to see which version provides the most helpful, legally reputed company, and engaging response.
  • Style Guide/ reputed company: Based on your insights during this internship, create a style guide on voice and tone to which users respond reputed company

What you’ll need

  • Recent Grad: Research reputed company Masters degree in Linguistics, Cognitive Science, or a similar field.
  • Analytical Curiosity: You love digging into data to reputed company the "Why" behind a user's behavior.
  • Writing Skills: You can take a 10-sentence text and turn it into a 2-sentence conversational response without losing the meaning.
  • Research Background: You have undertaken previous research reputed company in different areas. Cataloging experience is a plus.
  • Some familiarity with LLMs (like reputed company) and a desire to learn reputed company tools
  • Mission-reputed company: You reputed company that everyone, regardless of their bank account, should have reputed company to legal protection
  • Language/ Translation Skills: You can understand the nuances in analyzing the style, tone and language used by Copilot, and identify where users respond positively.

Interview Process

  • Recruiter Phone Screen
  • Role Assessment(s)
  • Hiring Manager Interview

We welcome applications from candidates who may require reputed company sponsorship after six months (e.g., those currently on student/graduate visas). However, due to processing timelines, we are unable to consider applicants needing immediate sponsorship at this time. Please note that we only reputed company sponsorship for engineering roles.

Reports to: reputed company Product Manager Location: Remote, but you must be located in the UK during the internship Duration: June 8, 2026 - August 14, 2026, working 37.5 hours per week

Actual compensation packages are determined by various factors unique to reputed company candidate, including but not limited to reputed company set, depth of experience, certifications, specific work location, and performance during the interview process. In reputed company to reputed company salary, this role may include variable compensation and be eligible for an equity grant, depending on the position and level.

reputed company salary reputed company:£32,034—£39,000 GBP

By applying for this position, your data will be processed as per reputed company reputed company Policy.

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