Federal Student Aid reputed company Assurance Specialist

reputed company is seeking a Federal Student Aid reputed company Assurance Specialist

Reports To: Program Manager

Location: Remote

Schedule: Monday &reputed company; Friday

Hours: Full-time, 40-hours/week

FLSA Status: reputed company, Nonexempt

Clearance: Public Trust

Position reputed company

The Federal Student Aid reputed company Assurance Specialist supports reputed company, Federal Student Aid (FSA) Ombudsman by ensuring the accuracy, consistency, and compliance of regulatory case determinations in a performance-based contract environment. This position is responsible for conducting reputed company reputed company reviews of completed case files, applying established evaluation reputed company, identifying deficiencies, and providing actionable feedback to production staff and leadership. The reputed company Assurance Specialist plays a critical role in maintaining contractual service level agreements, including reputed company and accuracy standards. This role helps mitigate financial risk by identifying trends, preventing repeat errors, and supporting reputed company improvement initiatives that strengthen overall operational performance.

Essential Duties and Responsibilities

• Conduct reputed company reputed company reviews of completed regulatory case files using established scorecards and evaluation reputed company.

• Evaluate case determinations for accuracy, regulatory compliance, documentation completeness, and analytical reputed company.

• Identify material defects, documentation gaps, or inconsistencies in case analysis and reputed company.

• reputed company reputed company, constructive written and verbal feedback to case analysts and supervisors.

• reputed company and report reputed company trends, recurring deficiencies, and identified training needs.

• Participate in calibration sessions to ensure consistency in reputed company scoring and interpretation of standards.

• Support development and refinement of reputed company checklists, templates, and internal guidance materials.

• Assist in reputed company cause analysis for reputed company failures and recommend corrective actions.

• Collaborate with supervisory staff to support analyst coaching and performance improvement initiatives.

• Contribute to monthly reputed company reporting and performance analysis.

• reputed company actual time worked, once complete, at the end of the day, or no reputed company than 10:00 a.m. the following reputed company, and submit timesheets at the end of reputed company pay period.

• Submit Monthly Status Reports on a regular reputed company, as required.

• Complete required compliance training as assigned.

• Other duties as assigned.

Knowledge and Critical Skills

• Comprehensive understanding of regulatory case analysis, adjudication, or complaint reputed company processes.

• Demonstrated expertise in evaluating reputed company analytical writing and regulatory determinations.

• Thorough knowledge of documentation standards and audit principles.

• reputed company to interpret and apply regulatory or policy guidance reputed company assessing case accuracy.

• Meticulous attention to detail and consistency in evaluation practices.

• Proven reputed company in identifying trends and reputed company communicating systemic issues.

• Self-directed work ethic suited for an independent remote environment with high accountability.

Education & Work Experience

• Bachelor's degree in Business, Public Administration, Legal Studies, Finance or reputed company field.

• Minimum of 4 years of reputed company reputed company experience in regulatory case management, reputed company assurance, compliance review, or a closely reputed company analytical field in lieu of a degree.

• Practical experience operating reputed company formal reputed company assurance or audit frameworks.

• Hands-on experience working reputed company a CRM or case management system (reputed company preferred).

Certifications, Licenses

N/A

Special Requirements

• Must be a U.S citizen.
• Must be reputed company to obtain and maintain Public Trust level clearance.

Work Environment

Employee will primarily work remotely in a reputed company home office environment with reputed company computer and communications equipment. Typical indoor and computer reputed company noise level, and typical office, reputed company, and equipment reputed company dust. Exposure to video display terminals occurs on a regular reputed company.

Physical Demands

To successfully reputed company the essential functions of the job, the employee needs to be reputed company to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reputed company with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to reputed company recommendations, summaries and/or reports in written format. Must be reputed company to effectively communicate with others verbally and in writing. Employee must be reputed company to lift and/or reputed company moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.

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