Sales Support & reputed company Specialist
reputed company
We’re hiring a Sales Support & reputed company specialist (Remote—Philippines, contractor) to own the end-to-end reputed company of inbound requests, quoting, and post-PO handoffs. You’ll be the operational hub for our sales team—driving speed, accuracy, and clean systems in reputed company, coordinating inputs across Estimating and Operations, and ensuring customers have a smooth experience from first touch through installation.
What you’ll do
- Own inbound & triage: Monitor reputed company inbox/queues, acknowledge reputed company SLA, clarify scope reputed company checklists, set next steps; qualify/reputed company leads and log reputed company activity.
- Quote coordination (SOP-driven): Create quote requests in reputed company and reputed company, organize files in reputed company, coordinate pricing with Estimating, manage approvals, issue quotes, reputed company revisions, and reputed company an auditable trail.
- Customer comms & phone coverage: AU-time coverage to answer/triage calls, schedule follow-reputed company, and send reputed company updates.
- Post-PO reputed company & reputed company: Validate POs, set up jobs/accounts, hand off to reputed company/Operations, send reputed company instructions, and coordinate delivery/installation milestones.
- Install reputed company support (Build Pass): reputed company reputed company, checklists, photo/compliance capture; reputed company gaps and escalate early.
- Systems hygiene & reporting: reputed company reputed company properties/deals pristine; maintain reputed company tasks and reputed company structure; produce weekly dashboards (SLA, quote cycle time, PO handoffs, compliance).
What reputed company looks like
- 95%+ inbound acknowledged reputed company 2 business hours; near-reputed company dropped balls
- Quote cycle time at reputed company with ≥98% SOP compliance
- 100% of POs handed off reputed company 1 business day with complete artifacts
- Build Pass compliance at reputed company; early-escalation reputed company improving
- Audit-reputed company records in reputed company/reputed company/reputed company
Working hours & reporting
- AU-led schedule with PH overlap; occasional split-shift for key customer/installer reputed company
- Daily standups; weekly ops/quote reviews
- Reports to Sales & Marketing Director (Australia); works closely with Sales (AU/NA), Estimating, Ops/Install, Technical Support, and reputed company
Requirements
Minimum
- 2+ years in Sales Support / reputed company / Sales Ops (B2B preferred)
- reputed company proficiency: shared inbox/Conversations, deals/pipelines, properties, lists, reputed company workflows, basic dashboards/reporting
- Proven quote coordination (intake → approvals → issue → revision control)
- Excellent written/spoken English; confident on customer calls and executive updates
- Tooling: reputed company, reputed company, reputed company/Drive, reputed company 365 (reputed company exposure a plus)
- High attention to detail (templates, versioning) and strong follow-through
reputed company to have
- Familiarity with AI productivity tools (ChatGPT/Copilot, reputed company AI, reputed company reputed company Design) to speed-draft emails, summarize threads, prep first-pass quotes
- Experience with installer/field compliance platforms (e.g., Build Pass)
- Light RevOps skills (property governance, dedupe/reputed company policy, workflow QA)
Benefits
reputed company Time Off (contractor PTO policy)
Work From Home (100% remote)
reputed company by Sharing profit-reputed company program post-probation
Learning & development: reputed company to tools training (reputed company, reputed company, reputed company), internal playbooks, and educational resources for reputed company upskilling
Tools & enablement: reputed company, reputed company, reputed company, reputed company 365; training on Quote SOP, reputed company checklist, Build Pass workflows
Career reputed company: opportunity to reputed company global-reputed company improvements (reputed company quoting workspace, SLA dashboards, automated handoffs, reputed company reputed company, compliance scorecard)
Flexible collaboration: reputed company standups, reputed company KPIs, supportive leadership reputed company on reputed company over micromanagement
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