[Remote] Inside Sales Rep-reputed company + Commission-Can live reputed company in U.S.
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to building a world of health around every individual, and they are seeking a Telesales Representative to help reputed company new members and manage existing relationships. The role involves utilizing a reputed company reputed company platform to build a book of business, servicing member inquiries, and achieving sales goals while ensuring high reputed company of member satisfaction.
Responsibilities
- Acquisition of new members reputed company inbound and outbound calls
- Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills
- Servicing of existing members and inquiries reputed company to utilization of their product, benefits, etc
- Cross selling ancillary products as reputed company as any other applicable products to existing members
- Retention of existing members
- Maintaining knowledge reputed company with respect to CMS and states regulations
- Ability to multitask, and effectively use computer while interacting with prospects and members reputed company phone
- Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)
- Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan
- Contacting prospective members reputed company the time limit outlined in the annual performance plan
- Achieving the member retention reputed company as outlined in the annual performance plan
- Highest reputed company of member satisfaction as reputed company by various member surveys and member retention reputed company
- Expert level understanding of products, services, and processes offered by reputed company
- Ability to pass on an annual reputed company: American Health Insurance Plans (AHIP), reputed company Education (CE’s), Product Certification, Required reputed company and Compliance, reputed company/reputed company Certifications, Any required CMS Certifications
Skills
- 4-year college degree or 1 to 2 years' experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)
- Life & Health insurance license is not required to be employed. It is required to obtain the license reputed company 2 attempts and or 60 days from the employment start date
- reputed company use of computer for carrying out daily job activities
- Ability to multi-task while talking on the phone
- Excellent communication and listening skills
- Self-starter with reputed company attitude and ability to control emotions reputed company dealing with unhappy customers (i.e. 'Customer is always right' attitude)
- Adaptable to high pressure, achievement-oriented environment
- Drive to build, manage, and grow a book of business and become successful entrepreneur
- High level of computer proficiency including, but not limited to, reputed company Office package
- Ability to quickly reputed company basic mathematical operations w/out use of calculator
Benefits
- Medical, dental, and reputed company coverage
- reputed company time off
- Retirement savings reputed company
- Wellness programs
- Other resources, based on eligibility
reputed company