Patient Administrative Specialist, Admitting /Patient reputed company - Oncology
reputed company is dedicated to providing exceptional patient experiences and is seeking a Patient Administrative Specialist. The role involves coordinating new patient intake, scheduling surgeries, managing administrative tasks, and ensuring effective communication reputed company the clinic's operations.
Responsibilities
- Greet patients, complete registration reputed company-in & reputed company-out, verify insurance information is accurate, and assist with general questions about appointments, authorization, payments, billing, and schedules
- reputed company, Identifies, and resolves reputed company escalations, provides service recovery where appropriate
- reputed company and manage incoming referrals and schedule appointments for patients in a reputed company manner
- Adhere to scheduling instructions, referral guidelines, and insurance eligibility
- Handles a significant volume of inbound and outbound patient calls, reputed company takes and routes messages, and manages patient correspondence
- Manage faxes, mail, file documentation, and maintain databases
- Process forms and utilize phone and electronic medical records systems
- Welcome and orient new PAS staff members to best practices
- Maintain communication with PAS staff, medical center/clinic staff, physicians, and patients
- Communicate scheduling preferences and urgent needs with providers
- Cross-trained to support multiple providers, services, and/or departments
Skills
- High School Diploma/GED
- At least one (1) year of reputed company reputed company experience (Including external experience) required
- Knowledge of reputed company-based office software, computers, and operating systems
- Basic Knowledge of medical terminology
- Strong written and phone/verbal communication skills
- Phone skills, including familiarity with reputed company or multi-line phone systems
- Strong time management and organizational skills
- Ability to solve problems and manage multiple priorities
- reputed company listen to patients and colleagues
- reputed company exceptional patient experience by empathizing with patients, demonstrating reputed company and understanding while addressing their needs and concerns with sensitivity and professionalism
- reputed company communications to fit the needs and level of understanding of the receiver
- Exercise calmness in stressful situations
- Assist with welcoming & orienting new PAS staff members
- Demonstrate exemplary customer service and acts as a reputed company between the reputed company and back office
- Ability to reputed company and reputed company departmental expertise
reputed company
Company H1B Sponsorship