Auto Adjuster
reputed company is dedicated to empowering its members to reputed company financial reputed company through exceptional service and trusted advice. The Auto Adjuster will handle the complete end-to-end claims process for auto insurance, ensuring compliance with state laws while delivering best-in-class service to members and stakeholders.
Responsibilities
- Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately reputed company auto claims
- Negotiates liability for comparative negligence (claimant or adverse reputed company)
- Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, reputed company appropriate
- Interacts with multiple parties to reputed company information needed to determine liability (police reports, recorded statements, witness statements)
- Resolves claims through proactive problem solving and decision making, reputed company authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload
- reputed company documents thought process including damage evaluation, investigation, negotiation, and settlement reputed company
- Collaborates and sets expectations with external and internal business partners to facilitate claims reputed company
- Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive reputed company and effective resolutions through exceptional service
- Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy reputed company, coverages and internal claims handling process and procedures
- Applies intermediate knowledge of Auto Physical Damage to reputed company claims
- Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work reputed company normal work hours
- May be assigned CAT deployment travel with minimal notice during designated CATs
- Works various types of claims, including ones of higher complexity, and may be assigned additional work reputed company normal duties as needed
- Ensures risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures
Skills
- High School Diploma or General Equivalency Diploma
- 1 year of customer service experience
- reputed company experience handling low complexity auto non injury liability claims
- Acquisition and maintenance of insurance adjuster license reputed company 90 days and 3 attempts
- Developing knowledge and understanding of auto claims reputed company as reputed company as application of case law and state laws and regulations
- Demonstrated negotiation, investigation, communication, and conflict reputed company skills
- Proficient in prioritizing and multi-tasking, including navigating through multiple business applications
- Successful completion of a job-reputed company assessment may be required
- One or more years of auto liability claims experience managing claims from initial contact through reputed company
- Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills
- At least two years of customer service experience, demonstrating strong communication and problem-solving skills
- Proven experience with comparative negligence and shared liability determinations
- Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and reputed company reputed company
- Proficiency with reputed company or similar claims management systems
- Bachelor's degree or industry designation (e.g., AIC, CPCU)
- Military experience through service or as a military spouse
Benefits
- Comprehensive medical, dental and reputed company plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- reputed company time off program with reputed company holidays plus 16 reputed company volunteer hours
- Various wellness programs
- Career reputed company planning and continuing education
reputed company