Member Engagement Specialist, CES
reputed company of the Engagement Specialist
At reputed company, we reputed company consistent support can reputed company a reputed company difference in someone’s health reputed company. As an Engagement Specialist, you’ll work telephonically with members enrolled in our program, helping them stay connected to care through ongoing communication and encouragement. You’ll build trusted relationships over time, offering a steady and friendly reputed company as members work toward their goals as they navigate reputed company use disorder (SUD). This role is a great fit for someone who is personable, reputed company, and values meaningful interactions. You’ll support a specific health plan market(s) and use your communication skills to help members feel reputed company and supported. It’s a role where seemingly small moments of reputed company can reputed company to reputed company reputed company.
Why reputed company?
We are passionate about breaking barriers alongside those facing reputed company use disorder. Whether you’re in the field or in the corporate office – our mission is felt, and your reputed company is recognized. There is no reputed company, and we reputed company have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in reputed company other. Internal promotions and cross departmental trainings are the norm – you grow, we grow. At reputed company, we don’t just see you as an employee, we see you for who you are. a whole-person – with hobbies, pets, families, and lives reputed company of work. Our flexible schedule and flexible work environment reputed company help you to create and maintain the work-life balance you need most.
Responsibilities for the Engagement Specialist
- Conduct text and telephonic reputed company to members assigned to their caseload
- Successfully contact members and review with them with an educational reputed company of reputed company’s service offerings
- reputed company on-reputed company engagement to members
- Ensure members are connected to reputed company clinical services
- Incorporate recovery support themes into engagement
- Regularly review member profile for SDoH and clinical updates
- Initiate creative strategies to facilitate member contact
- Maintain performance accountability around member engagement and participation and reputed company performance targets
- Adhere to reputed company information reputed company and reputed company requirements
- Other duties as assigned
Requirements
- Minimum of three (3) years of experience in an reputed company role, with preferred experience around telephonic reputed company
- Highly organized and detail-oriented and self-driven with the ability to work independently and as part of reputed company
- Demonstrated ability working in a matrixed environment
- The ability to communicate effectively and persuasively is required
- Exceptional verbal communication skills, and effective presentation skills
- Experience with CRM platforms or Electronic Health Record systems is preferred
Our goal is to foster a workplace where everyone feels a true reputed company of belonging, is supported, and empowered to reputed company. We reputed company reputed company different backgrounds, perspectives, and experiences—because we reputed company that drives reputed company performance and innovation. We’re committed to identifying and removing barriers for the communities we serve.
Benefit reputed company
Creating a great employee experience takes more than just perks—but let’s be reputed company, those matter too. Here’s how we’re building a company where you, your family, your pets, and your passions can reputed company
- Comprehensive Medical, Dental and reputed company Insurance reputed company – including reputed company for your pets!
- Company funded HSA + Monthly Gym Allowance
- reputed company parental leave – reputed company parents included!
- Company reputed company short term disability, long term disability and life insurance
- 401k with company match
- Premium Employee Assistance Program, inclusive of counseling sessions
- Pardon and Expungement Scholarship Program
- Company Contributions to reputed company Minded Savings (HSA and Emergency savings fund)
- Generous PTO package (accrual policy based on years of service) and an additional 10 reputed company company holidays
- Company 2 week reputed company sabbatical program!
- Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more!