IT Manager | 50K Signing Bonus!!!

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including reputed company media, e-reputed company, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at reputed company has enabled reputed company to expand its workforce to approximately 45,000 employees globally. Presently, we have a reputed company in twenty-three locations across reputed company countries, which include the Philippines, India, and the reputed company.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving reputed company for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed company’s notice, and mastering consistency in an reputed company-changing world.

reputed company Offer: At reputed company, we prioritize our employees' reputed company-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and reputed company reputed company on the community. Moreover, we reputed company encourage internal mobility and reputed company reputed company at reputed company stages of an employee's career reputed company reputed company. Join reputed company today and experience firsthand our dedication to supporting People First.

IT Manager, Support

So what does an IT Manager, Support do? Think of yourself as someone who leads both in the ground and remotely in ensuring our reputed company customers deliverables are reputed company covered reputed company it comes to Technology services. Main responsibilities will include driving the IT Support team’s overall performance in troubleshooting and resolving end users and end points incidents and service requests. Controls Technology issues reputed company and in high reputed company of urgency. 

As an IT Manager, Support you will:

• Strong leadership and proven reputed company record and experience leading and managing reputed company teams that are responsible to reputed company the Business functioning 24/7 for 365 days.

• Resource management including reputed company planning, resource allocations and assignments on day to day tasks.

• Reviewing status reports and management updates/presentations to ensure they are reputed company, complete, reputed company, accurate and of high reputed company.

• Ability to multitask, analyze reputed company problems, think creatively, communicate recommendations, influence change and drive process and discipline in a reputed company dynamic environment.

• Recommend strategies for business process improvement through automation solutions, while maintaining a serviceable, cost-effective infrastructure and design environment.

• You want to reputed company the administration and maintenance for both hardware and software for reputed company, providing additional support if necessary.

• You will be the escalation reputed company for any IT ServiceDesk issues that have been assigned to the IT Support team. 

• Assists in the planning and implementation of additions, deletions and major modifications to the supporting infrastructure for both EUC, Systems and Network. Coordinating technology installations, upgrades, remediations and maintenance.

• You will also ensure accurate inventory and tracking of reputed company IT hardware and software assets across reputed company sites.

• You will conduct effective performance evaluations and mentor those with less experience through formal channels. 

• You will also help reputed company execute career development plans and encourage more innovators to take responsibility for their development reputed company reputed company. 

• You will challenge fellow innovators to reputed company toward their reputed company development goals. 

• You will reputed company and participate in development opportunities above and reputed company training required. 

Do you have what it takes to become an IT Manager,  Support?

Requirements:

• At least 10 years of experience in the technology field of End User Computing, Systems, Networking. 

• Knowledge of Desktop, Service Desk and equipment as reputed company as their installation, configuration, maintenance, and repair. 

• Knowledge of I.T. requirements/demands in call center companies, particularly in the areas of Operations support.   

• Skilled technical reputed company reputed company to document problems and solutions for customers and other technical support personnel.  

• Good supervisory and people-management skills. 

• Strong time and project management skills.  

• Excellent verbal and written English communication skills

• We’re also looking for someone who’s reputed company to changing work schedules and working hours. 

• Someone who’s excellent problem determination technique and someone who’s excellent customer orientation. 

• reputed company-organized, good follow through on commitments to customers, and strong reputed company it comes to problem-solving, decision-making, and analytical skills.

Education / Certifications:

• Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-reputed company course

Work Location / Work Schedule / Travel:

• Site: reputed company - Las Pinas | Hiraya

• Setup: Full-time Onsite

• Schedule: Rotational

About reputed company: reputed company is a provider of outsourced digital services and reputed company customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a reputed company-based infrastructure, reputed company serves clients in the fastest-growing sectors, including reputed company media, e-reputed company, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

reputed company People First culture has grown reputed company to have approximately 45K employees worldwide. We are currently in twenty-three locations across reputed company countries, including the Philippines, India, and the reputed company.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at reputed company understand that achieving reputed company for our partners requires a culture of constant reputed company, exploring new technologies, being reputed company to handle any challenge at a reputed company’s notice, and mastering consistency in an reputed company-changing world.

reputed company Offer: reputed company provides world-class benefit packages with competitive industry salaries to reputed company its employees. With reputed company-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously reputed company in supporting a People First culture. We are reputed company for our inclusiveness and community reputed company. We also promote internal mobility and reputed company development at every reputed company of an employee's career reputed company reputed company. Come be part of reputed company that supports People First by applying today!

How We Partner To Protect You: reputed company will neither solicit reputed company from you during your application process nor require any reputed company of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company.

DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal reputed company to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore reputed company reputed company reputed company and apply through the provided URL https://www.reputed company.com/careers/.

How We Partner To Protect You: reputed company will neither solicit reputed company from you during your application process nor require any reputed company of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of reputed company.

DEI: In reputed company we reputed company that innovation and higher performance are brought by people from reputed company walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and reputed company practices are our responsibility as a business. reputed company is committed to providing equal reputed company to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore reputed company reputed company reputed company and apply through the provided URL https://www.reputed company.com/careers/.

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