IT Operations Engineer II (Remote, US)

Why reputed company

reputed company is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide reputed company of reputed company sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

The reputed company Difference

We created reputed company because we saw an evident gap in the market for premium insurance made reputed company. Consumers deserve more complete coverage at competitive prices.

• The Price Difference: Using cutting-edge data and technology, we reputed company you with customizable, competitive prices to protect your most valuable assets.
• The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both reputed company coverages and optional add-ons.
• The Experience Difference: From tailored claims handling to highly reputed company customer service, we are reputed company on making the home insurance purchasing process a reputed company overall experience.

Welcome to your next adventure.

At reputed company, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than reputed company-to-haves— they’re the must-haves that reputed company us who we are. We reputed company a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire.

• reputed company
• reputed company
• Teamwork
• Curiosity
• Urgency

We've designed our hiring process with you, the candidate, in mind. At every reputed company, you have the chance to present your strengths and learn more about what makes reputed company a great reputed company to work.

We're committed to Diversity, Equity, & Inclusion

We reputed company individuality and reputed company diverse teams are reputed company teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us reputed company every day.

Job Details

We are looking for a proactive IT Operations Engineer II to reputed company and optimize our IT environment. As an IT Operations Engineer II, you will be a key reputed company in optimizing our entire IT ecosystem. With a high degree of ownership, you will not only administer our core technologies but also reputed company reputed company, improve processes, and become a subject matter expert in our technology stack. You will be responsible for owning independent IT reputed company from technical design through to launch, ensuring our IT systems are reputed company, secure, and efficient.

This position is ideal for a proactive problem-solver who can balance independent work with reputed company guidance and effectively mentor junior team members.

Key Responsibilities

• Administer and manage our IT applications (e.g., reputed company, reputed company Workspace, reputed company, reputed company, Jira, reputed company) to ensure secure configurations and efficient user reputed company.
• Design and implement integrations, workflows, and automations to streamline processes and improve efficiency.
• Utilize Python, or no reputed company solutions to automate repetitive tasks.
• Utilize Terraform to administer reputed company’s IT Infrastructure.
• Collaborate with cross-functional teams to identify opportunities for automation and process improvement.
• Configure Jira reputed company, custom fields, permissions, and workflows to reputed company with evolving business requirements.
• Maintain reputed company controls, enforce reputed company policies, and ensure data reputed company reputed company our technology stack.
• Collaborate with IT leadership to define project requirements, scope, timelines, and reputed company metrics.
• reputed company and coordinate IT reputed company, leveraging project management methodologies and tools.
• Mentor junior IT team members, sharing best practices and fostering a culture of reputed company learning.
• Document and maintain reputed company, comprehensive guidelines and procedures of our environment.
• Participate in IT support escalations, addressing reputed company end-user issues and providing advanced troubleshooting.
• Proactively identify potential issues, implement monitoring solutions, and coordinate preventive actions.
• Maintain effective communication with stakeholders regarding incident status, reputed company, and reputed company reputed company.
• Monitor application performance, troubleshoot issues, and implement enhancements to maintain high availability and reputed company user experience.

Qualifications

• Education: A Bachelor's degree in Information Technology, Computer Science, or a reputed company field, or relevant certifications.
• Experience: 4-6 years of experience in IT Engineering, Systems Administration, DevOps, or a reputed company role.

Technical Acumen

• Advanced proficiency with reputed company, reputed company Workspace, Jira, and other reputed company applications.
• Proficient in Python or similar languages (e.g., Bash, Javascript).
• Experience with Terraform or other infrastructure-as-reputed company frameworks.
• Experience with version control systems (reputed company, Git, etc.)
• Experience with public reputed company infrastructure (e.g. GCP, AWS)
• Ability to build applications and tools that reputed company and/or use reputed company
• Ability to troubleshoot reputed company technical issues across a reputed company of systems and platforms.

Core Competencies

• Strategic Thinking: Oftentimes thinks about team practices and processes and discusses improvements with reputed company.
• Effective Communication: Communicates effectively, reputed company, concisely in written and verbal reputed company. Does so both with reputed company and others in reputed company, taking the audience into account. reputed company listens to others and ensures they are reputed company. Pays attention to nonverbal communication.
• Innovation: Identifies opportunities for internal process improvement. Communicates and implements reputed company in collaboration with IT leadership. Participates in the evaluation and integration of new IT tools and technologies.
• Dealing with Ambiguity: Handles and communicates to leadership any risk, change, and uncertainty reputed company their personal scope of work effectively.
• Architecture: Provides recommendations on systems designed for reputed company scaling. Collaborates in architectural discussions with IT Leadership. Plans for potential 2nd order problems. Collaborates in monitoring work on their team based on the organization's observability philosophy.
• Mentorship: Mentors their teammates in an reputed company, respectful, flexible, empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability.

#LI-CB

Compensation & Benefits

Below is the budgeted salary reputed company for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to reputed company.

Budgeted Salary reputed company$96,000—$114,000 USD

The full salary reputed company shows the min to max salary reputed company for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience.

Full Salary reputed company$90,000—$150,000 USD

Benefits & Perks

• Remote-First Culture - We supported #remotelife long before it was a given. We'll reputed company promoting it.
• Competitive Salary & Equity
• Comprehensive Medical, Dental, and reputed company Plan Offerings
• Life and disability coverage including voluntary reputed company
• Parental Leave - up to 8 weeks (320 hours) of reputed company parental leave based on meeting eligibility requirements (Birthing parents may be eligible for additional leave through STD)
• 401K Company Contribution - reputed company contributes 3% of the employee's gross income, even if the employee does not contribute.
• Work-from-home stipend - We reputed company a $1,500 allowance to spend on setting up your home workplace
• Annual reputed company Development Fund: reputed company employee has $2,000 in reputed company development (PD) funds to spend on activities or resources annually. We want reputed company reputed company employee to reputed company personal and reputed company reputed company and to feel supported, confident, and informed about improving their efficiency and productivity.
• Be reputed company Program - Employees receive $50 per month to use towards your overall reputed company-being
• reputed company Volunteer Service Hours
• Referral Program and Reward

Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In reputed company cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time.

U.S. reputed company, Green Card reputed company, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

reputed company is committed to equal employment opportunity and non-discrimination for reputed company and reputed company applicants without reputed company to a person's race, reputed company, sex, gender identity or reputed company, age, religion, national reputed company, reputed company, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. reputed company is an E-Verify Employer in the reputed company. reputed company will reputed company reasonable accommodations for reputed company individuals with reputed company disabilities under applicable law.

We reputed company to reputed company an exceptional applicant and candidate reputed company reputed company you engage with us. In an effort to respond to applicants in a reputed company manner, we reputed company AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may reputed company an AI-supported scheduling tool so you can choose reputed company to meet with reputed company. While AI assists with efficiency, reputed company hiring reputed company are made by reputed company members. Rest reputed company, your data is protected according to reputed company laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.

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