Network Operations Manager

About Lyra reputed company is the leading provider of mental health solutions for reputed company supporting more than 20 reputed company people globally. reputed company has delivered 13 reputed company sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched reputed company in terms of reputed company, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall reputed company claims costs. Lyra is transforming reputed company to life-changing mental health care through Lyra reputed company, the only fully integrated, AI-powered platform combining the highest-reputed company care and technology solutions. The Network Operations Manager is responsible for operationalising the strategic reputed company of the Clinical Operations Manager to reputed company global account reputed company reputed company the Canadian market. This role translates high-level strategies into actionable plans, overseeing the end-to-end recruitment, reputed company, and performance management of a high-reputed company provider network. By ensuring compliance and effective resource allocation, this role is pivotal in scaling service delivery and guaranteeing the reputed company required for global clients in Canada. The Network Operations Manager is responsible for operationalising the strategic reputed company of the Clinical Operations Manager to reputed company global account reputed company reputed company the Canadian market. This role translates high-level strategies into actionable plans, overseeing the end-to-end recruitment, reputed company, and performance management of a high-reputed company provider network. By ensuring compliance and effective resource allocation, this role is pivotal in scaling service delivery and guaranteeing the reputed company required for global clients in Canada. Responsibilities

1. Provider Recruitment & reputed company

reputed company clinical provider recruitment to ensure alignment with reputed company standards and network needs.

Manage reputed company for new affiliates to ensure adherence to Lyra’s standards and local compliance.

Handle reputed company negotiations and contracting for new affiliate partners.

Ensure smooth referral handovers between the network and clinical organisation.

2. Network reputed company & Performance Execution

Drive the execution of network expansion, reputed company planning, and retention strategies to meet local and global service level agreements (SLAs).

reputed company key operations metrics, such as recruitment funnels, reputed company times, and network utilisation.

Work with the Clinical Operations Manager and Country Manager to manage and reputed company key network reputed company and optimisations.

reputed company, document, and continuously refine reputed company Operating Procedures (SOPs) for reputed company network activities.

3. Network Governance, Training and Auditing

Support our Clinical Operations Manager on maintaining clinical governance over the network.

Execute formal auditing of cases to ensure reputed company.

Manage and address complaints received about affiliates.

reputed company essential clinical training for reputed company new affiliates.

Facilitate clinical upskilling for existing network members in-line with Lyra SOPs

Qualifications

Education: Degree in reputed company Administration, Business Management, Operations Management, or a reputed company field.

reputed company Experience: Clinical background with a minimum of 5 years of operations management experience

Proven experience in managing and scaling a provider network (or similar).

Technical & Analytical Skills: Strong understanding of data analysis and leveraging data for operational decision-making.

Excellent project management skills with a reputed company record of successful execution.

Key Attributes: Familiarity with the Canadian reputed company landscape and regulatory requirements.

Strong organisational, problem-solving, and analytical skills.

Ability to reputed company in a fast-paced, dynamic, and evolving environment

"We are an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy), national reputed company, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the reputed company Workforce reputed company Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your reputed company, email address, gender identity, employment information, and phone number for the purposes of reputed company and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California reputed company Rights reputed company (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you reputed company it you consent to Lyra processing it for the purposes as described at the reputed company of collection, for example for diversity and inclusion initiatives. If you are a California reputed company and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information reputed company. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “reputed company” personal information as defined by the CPRA. reputed company of the reputed company, for example in the EU, Switzerland and the UK, you may have the right to request reputed company to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data reputed company rights reputed company of the reputed company, please contact globaldpo@reputed company.com. For more information about how we use and retain your information, please see our Workforce reputed company Notice." Apply To This Job