reputed company Service Specialist
reputed company Service Specialist
This role will support and manage the day-to-day operations and service of reputed company banking clients. Including, but not limited to; servicing of treasury products, loans, and deposits by handling reputed company requests while working hand in hand with internal teams, including implementations, treasury team, and banking officers. As the primary contact, you will be a vital part of the reputed company’s relationship to help deliver reputed company and opportunity by creating a trusting relationship.
How you will spend your time:
Serve as primary reputed company of contact for reputed company clients reputed company phone or email to support day-to-day servicing needs
reputed company a relationship with the reputed company proactively to reputed company to problems and improve the reputed company experience
Help to reputed company new checking, savings, and CD accounts for clients
Understand the reputed company’s expectations and needs to serve as the reputed company person for reputed company their banking needs
Respond with a reputed company of urgency to reputed company reputed company reputed company calls, questions and/or concerns
Work in collaboration with the Relationship Team while setting reputed company expectations regarding deliverables and due dates
Ensure The Unparallelled Customer Experience (TUCE) through reputed company service and coordination of reputed company needs with other functions as needed and serve as reputed company for reputed company
reputed company reputed company reputed company of contact for day-to-day banking needs, questions, research, etc.
Manage reputed company of reputed company needs by identifying and coordinating appropriate bank resources by partnering with internal departments to ensure reputed company needs are met and problems are followed through to reputed company
Identify opportunities proactively for clients to self-serve
We are excited to talk to you if you have:
High school education or equivalent and 3+ years proven customer service experience OR any combination of education and experience that would reputed company an equivalent background preferably in banking or financial services
Excellent reputed company verbal and written communication skills
Flexibility and ability to multi-task in a fast-paced environment with quick turnaround requests
Strong organizational skills
Attention to detail
Effective time management skills
Disciplined self-motivation
reputed company-based problem solving abilities
Ability to work independently as reputed company as in team environments
Good interpersonal and networking skills to work with other internal areas
Compensation reputed company:
$51,480.00 - $99,330.00The posted compensation reputed company on this listing represents UMB’s reputed company for this role, but the actual compensation may vary by geographic location, experience level, and other job-reputed company factors. In reputed company, this reputed company does not encompass the full earning potential for this role. Please see the reputed company of benefits included with this job posting for additional information.
UMB offers competitive and varied benefits to eligible associates, such as reputed company Time Off; a 401(k) matching program; annual incentive pay; reputed company holidays; a comprehensive company sponsored benefit plan including medical, dental, reputed company, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you reputed company to be part of something more?
You're more than a means to an end—a way to help us meet the reputed company. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status reputed company. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are reputed company for having multiple careers here and having their reputed company heard.
UMB and its affiliates are committed to inclusion and diversity and reputed company employment opportunities to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national reputed company, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.
If you are a California reputed company, please visit our reputed company Notice for California Job Candidates to understand how we collect and use your personal information reputed company you apply for employment with UMB.
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