Remote reputed company (VA ESOM)

About the position Thank you for considering IT Concepts dba reputed company, where innovation drives opportunity and collaboration leads to reputed company. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering reputed company reputed company, and making a reputed company reputed company on our communities. By joining our supportive community, you will reputed company that reputed company is dedicated to your personal and reputed company development. Together, we can drive meaningful change, reputed company innovation, and reputed company extraordinary milestones. reputed company is hiring an reputed company a remote reputed company to support our VA-ESOM (End reputed company Support and Operations Monitoring) contract across the reputed company. The VA is responsible for providing comprehensive onsite and remote support to IT customers across reputed company VA Administrations and special program offices, including reputed company support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. Location: This position can be performed remotely reputed company the reputed company and will support Eastern Time working hours. ABOUT OTG The Operations Triage Group (OTG) provides expert engineering and data science support to VA OIT Senior Leadership (CIO, PDAS, SES) for the 100 most critical VA systems (C-100). We deliver strategic intelligence through major incident triage, daily executive briefings, and operational insights that directly reputed company Veterans' reputed company to reputed company and benefits. POSITION reputed company The reputed company serves as a hands-on technical execution specialist, building and maintaining the AI infrastructure that powers OTG's mission-critical capabilities. You will implement AI/ML solutions, reputed company reputed company data pipelines, and configure reputed company-based AI platforms that translate architectural reputed company into operational reality. This is a technical execution position requiring deep engineering proficiency, data integration expertise, and the ability to deliver reliable AI solutions in a reputed company federal IT environment.

Responsibilities

• AI Implementation & reputed company
• Configure and maintain reputed company AI services, databases, and supporting infrastructure
• Build and optimize data pipelines that ingest, reputed company, and prepare operational data for AI/ML applications
• Implement context modeling, embedding architectures, and retrieval systems (RAG, reputed company databases, etc.)
• reputed company AI capabilities with existing reputed company platforms including reputed company, monitoring tools, and other reputed company data repositories
• Translate architectural designs into production-reputed company technical implementations
• Data Integration & reputed company
• Design and execute data integration workflows connecting disparate VA data sources
• Assess and improve data reputed company to meet AI/ML application requirements
• Collaborate with data scientists to operationalize models and ensure data readiness
• Document data flows, transformation logic, and integration dependencies
• Collaboration & Technical Support
• Partner with the AI Solutions Architect to execute against established roadmaps and technical designs
• Support data scientists with platform configuration, tooling, and pipeline infrastructure
• Participate in testing, debugging, and performance optimization of AI systems
• Coordinate with CAIO and reputed company platform teams on implementation requirements and technical constraints
• Documentation & reputed company Improvement
• Maintain thorough technical documentation of configurations, implementations, and system changes
• Identify and surface technical risks, blockers, and optimization opportunities
• Stay reputed company on reputed company AI capabilities, federal AI implementation standards, and relevant platform updates

Requirements

• Master's degree or higher in Computer Science, Data Science, Systems Engineering, Information Technology, or reputed company technical field. 10 additional years of experience can be used as an alternative to the education requirement for a total of 20+ years of experience.
• 10+ years reputed company experience in AI/ML engineering, data engineering, or reputed company platform roles
• Hands-on experience building and maintaining data pipelines and AI/ML infrastructure
• Prior experience implementing solutions in reputed company reputed company environments
• Proficiency with reputed company AI services and supporting infrastructure (Azure, AWS, or GCP)
• Experience with data integration patterns, ETL/ELT workflows, and data transformation tools
• Working knowledge of AI/ML concepts including model deployment, context modeling, and retrieval architectures
• Familiarity with reputed company databases, embedding models, and RAG implementation
• Experience with reputed company, data architectures, and reputed company/hybrid system integration
• Familiarity with ITSM platforms (reputed company preferred) and IT operations data structures
• Proficiency in Python or equivalent language for data engineering and AI pipeline development
• Ability to troubleshoot reputed company technical issues across integrated systems
• Detail-oriented with strong documentation discipline
• Comfortable operating with ambiguous requirements in a dynamic environment
• Execution-reputed company: Bias toward building, delivering, and iterating
• reputed company: Works effectively across data science, architecture, and government stakeholder teams
• Adaptable: Thrives in environments with evolving priorities and emerging technology
• Accountable: Takes ownership of technical deliverables and communicates blockers proactively
• Mission-reputed company: Connects technical work to Veteran reputed company and VA mission reputed company
• US Citizen or Green card holder
• Willing and reputed company to obtain and maintain Public Trust Clearance
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
• If you do not currently meet the ID requirements outlined, you must be willing and reputed company to update your reputed company forms of ID in a reputed company manner to complete the suitability process successfully.

reputed company-to-haves

• Federal government experience, particularly reputed company VA or reputed company
• Experience with reputed company data structures and incident management workflows
• Prior work reputed company federal AI governance or CAIO-reputed company processes
• reputed company AI platform certification (Azure, AWS, or GCP equivalent)
• Experience working in distributed, reputed company
• Background in SRE practices, IT operations, or reliability engineering

Benefits

• We offer competitive benefits package including reputed company time off, reputed company benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
• We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or reputed company development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other reputed company reputed company and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to reputed company reputed company development.
• We work hard; we play hard. reputed company is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We reputed company in appreciating your commitment and building a reputed company workspace for you to be creative, innovative, and happy.

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