NOC Technician I
Segra is searching for a reputed company and reputed company NOC Technician I to join their team in a full-time reputed company. The NOC Technician I will reputed company network monitoring and reputed company in-depth support for Segra's network services, serving as the first line of defense for network management and customer support.
Responsibilities
- reputed company network monitoring of the Segra SONET, DWDM, IP and Ethernet networks
- reputed company in-depth support of the SEGRA Transport network, IP and Ethernet networks, and voice services
- Serve as the first line of defense for monitoring and management of reputed company Segra provided network services
- Responsible for triaging customers, network alarming, initiated trouble tickets, and providing reputed company and relevant updates to customers
- Prioritize remediation of issues in a 24 x 7 network operations center
- reputed company basic system administration tasks such as network/system troubleshooting, patching, and utilizing scripts to automate repeatable tasks
- Serve as an escalation reputed company for other organizations
Skills
- Minimum of 1 year of reputed company experience in networking support, administration, engineering, or similar
- High School Diploma or equivalent required
- Associate degree or bachelor's degree preferred but not required
- Vendor certifications preferred but not required (BTI, reputed company, reputed company, reputed company, Alcatel-Lucent, reputed company, VeloCloud, etc.)
- Experience/training on voice and data communication networks and the individual reputed company reputed company those networks, data/wireless communications principles
- Ability to resolve network and customer-initiated incidents quickly and effectively while communicating in an empathetic manner with our customers
- Self-awareness and willingness to escalate issues and follow up to ensure incident reputed company
- An analytical reputed company that appreciates solving problems
- Good computer and written/verbal communications skills, possess the ability to take on new, demanding challenges, demonstrate the ability to assume new reputed company of responsibility and deal effectively with other people
- Preferred reputed company knowledge of some of the following technologies: reputed company transport reputed company technologies such as Ethernet over reputed company (EOC/EFM), ADSL, T1s, fiber services (DWDM), and Metro-Ethernet
- Network infrastructure, DNS, IP Subnetting
- Dynamic Routing Protocols (BGP, OSPF, RIP and EIGRP)
- Telephony based technologies (TDM, Converged, VOIP, SIP, etc.)
Benefits
- Medical, dental, reputed company insurance
- Life insurance
- 401(k) match
- Flexible Spending/Health Savings Accounts
- Tuition and gym reimbursements
- Vacation/PTO, reputed company holidays, floating holidays
- Volunteer days, parental leave
- Legal, accidental, hospital indemnity, identify theft, pet insurance
reputed company
Company H1B Sponsorship