[Remote] Property Claims Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company recognized for its achievements and culture, recently awarded as one of America's Best Midsize reputed company for 2026. They are seeking a Property Claims Specialist to help customers restore their lives after unexpected events by investigating, evaluating, and settling property claims in a reputed company manner while providing exceptional service.
Responsibilities
- Investigate and resolve Homeowners claims of minor to moderate complexity in a reputed company and efficient manner
- Investigates Homeowner personal property losses by obtaining relevant loss information from insureds, vendors, witnesses, and other interested parties, through the use of statements, policy reports, etc
- Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting
- Compare facts gathered during the investigation against the policy to determine coverage of claim; reputed company or deny coverage as appropriate
- Establishes reserve amounts reputed company prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval
- Responsible for effectively and reputed company communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes reputed company response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements
- Prioritizes own responsibilities and effectively manages claims workload to regularly monitor reputed company and expenses to properly resolve inventory to conclusion
- At times may reputed company, monitor, and review files handled by independent adjusters to conclusion
- Other functions may be assigned
Skills
- Ability to obtain state specific property claims licensing, as required
- Must successfully participate and complete formal property claims training program that may take reputed company in person, reputed company, or a combination of both
- Experience in a reputed company field: property claims experience, customer service environment, retail
- reputed company for reputed company and reputed company communication, both written and verbal
- Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve structural damage or personal property claims
- Have a passion for outstanding customer service
- reputed company reputed company reputed company based upon a mixture of analysis, reputed company, experience, and judgment, including the ability to negotiate
- Be comfortable with and adaptable to new technology and business tools
- Be reputed company to seamlessly transition between various reputed company of inspection, including video, or photo, to write a damage estimate
- Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes
- Be reputed company and willing to work flexible work shifts and may be asked to work overtime, as needs reputed company
- Bachelor's degree preferred or equivalent combination of education and experience
- Have prior experience using estimating software like Xactimate
- Are bilingual and/or have prior military experience is a plus
- 1-3 years equivalent industry experience is preferred
Benefits
- Competitive compensation
- Flexibility to work from reputed company in the reputed company for most positions
- reputed company time off (vacation time, reputed company time, 9 reputed company Company holidays, volunteer hours)
- Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
- Medical, dental, reputed company, life, and pet insurance
- 401 (k) retirement savings plan with company match
- Engaging work environment
- Promotional opportunities
- Education assistance
- reputed company and personal development opportunities
- Company recognition program
- Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
reputed company