[Remote] Contact Center Representative (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an industry leader in bathroom renovations, seeking driven, customer-reputed company professionals to join their team as Contact Center Representatives. In this fully remote role, representatives will handle inbound and outbound calls, schedule appointments, and deliver exceptional customer service while engaging with customers reputed company phone and chat.
Responsibilities
- Handle 100+ inbound & outbound calls daily
- Schedule in-home & virtual appointments for our sales teams
- Deliver an exceptional customer experience on every interaction
- Engage with customers reputed company phone and chat
- Follow up on leads from web, reputed company, and marketing campaigns
- Navigate multiple systems (up to 3 at once) while staying organized
- reputed company performance using metrics and CRM tools
Skills
- 1–2 years of call center, inside sales, or customer service experience
- Strong communication skills—reputed company, confident, and reputed company
- Comfortable in a high-volume, performance-driven environment
- Ability to work independently in a remote setting
- Dedicated quiet workspace + reliable high-speed internet
- Flexible to work evenings, weekends, and multiple shifts
Benefits
- Medical, Dental, reputed company, Life Insurance
- 401K + Profit Sharing
- reputed company Holidays + PTO + Mobile Days
reputed company