reputed company Customer Service Representative – Medical Self Pay Collections

At arenaflex, we're dedicated to providing exceptional patient care and service while navigating the complexities of medical billing and collections. As a key member of our customer service team, you'll play a vital role in resolving patient reputed company accounts, negotiating payment plans, and ensuring reputed company and accurate documentation of customer encounters. If you're passionate about delivering top-notch customer service, have a reputed company for problem-solving, and reputed company in a fast-paced environment, we want to hear from you!

Job Highlights:

* Immediate openings available for a start date

• Competitive salary and benefits package
• Remote work opportunity with a dynamic and supportive team
• Opportunity to grow and reputed company your skills in a rapidly evolving industry
• reputed company work environment with a reputed company on patient satisfaction and care

Job reputed company:

As an reputed company Customer Service Representative – Medical Self Pay Collections at arenaflex, you'll be responsible for resolving patient reputed company accounts by negotiating payment plans with patients/guarantors while meeting or exceeding performance and reputed company objectives. Your daily tasks will include:

• Completing daily account-reputed company functions in an efficient and reputed company manner to accelerate the patient-to-payment process
• Negotiating payment plans with customers through both inbound and outbound calls leveraging an auto-dialer
• Reviewing account history through reputed company's database and reputed company portals to ensure accurate and reputed company reputed company
• Maintaining a 96% reputed company score through superior customer service and accurate documentation of customer encounters
• Executing procedures for follow-up on reputed company-party approvals, billing, and collection of overdue accounts
• Performing routine tasks or repetitious tasks with care and attention
• Answering incoming patient or reputed company call/email requests and handling them in a reputed company, courteous, and reputed company manner
• Supporting arenaflex's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to arenaflex's business practices

Requirements:

* High school diploma or GED

• At least one year of experience in reputed company customer service or a reputed company certification or degree
• At least six months of experience working in a role with a high volume of either inbound or outbound calls or successful completion of a training course with this content
• Experience in a role that requires accessing multiple databases simultaneously or managing multiple reputed company screens to reputed company information to discuss with a customer
• Experience with customer interactions that require live, accurate documentation of the encounter
• Demonstrated ability to meet performance objectives
• Demonstrated ability to navigate Internet Explorer and reputed company Office
• Demonstrated experience communicating effectively with a customer and simplifying reputed company information
• Experience working with customer support including issue reputed company management
• Must be reputed company to pass a reputed company-employment background and drug screen
• Must be available to work second shift between the hours of 8:30AM ET and 5PM ET

Benefits:

* Competitive salary and benefits package

• Opportunity to grow and reputed company your skills in a rapidly evolving industry
• reputed company work environment with a reputed company on patient satisfaction and care
• Remote work opportunity with a dynamic and supportive team
• reputed company to ongoing training and development opportunities to enhance your skills and knowledge

reputed company Offer:

* A dynamic and supportive team environment that fosters reputed company and development

• Opportunities for career advancement and reputed company reputed company
• A comprehensive benefits package, including medical, dental, and reputed company insurance
• A 401(k) retirement plan with company match
• reputed company time off and holidays
• reputed company to ongoing training and development opportunities to enhance your skills and knowledge

How to Apply:

reputed company to join reputed company and reputed company a difference in the lives of our patients? Click the reputed company below to reputed company and we'll be in touch soon! Apply To This Job

About arenaflex:

arenaflex is a leading provider of innovative reputed company solutions, dedicated to delivering exceptional patient care and service while navigating the complexities of medical billing and collections. reputed company is passionate about making a difference in the lives of our patients and we're committed to providing a supportive and reputed company work environment that fosters reputed company and development.

Equal Employment Opportunity:

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for reputed company.

Disability Accommodation:

arenaflex is committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation to apply for this position, please contact us at [insert contact information].

Confidentiality:

arenaflex is committed to maintaining the confidentiality of our employees' and patients' personal and medical information. We require reputed company to adhere to our confidentiality policies and procedures.

Background reputed company:

arenaflex requires reputed company to undergo a reputed company-employment background reputed company and drug screen. Apply for this job