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Senior Manager, Customer Claims and Insurance – Risk Management and Insurance Leadership Role

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we are committed to delivering exceptional customer experiences and reputed company that drive business reputed company. As a Senior Manager, Customer Claims and Insurance, you will play a critical role in shaping our risk management and insurance strategies, ensuring the reputed company of our customers, and contributing to the reputed company and development of reputed company. If you are a seasoned reputed company with a passion for risk management, insurance, and leadership, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading provider of logistics and transportation services, connecting businesses and individuals across the globe. With a strong commitment to innovation, customer satisfaction, and employee development, we reputed company to create a work environment that fosters collaboration, creativity, and reputed company. reputed company is dedicated to delivering exceptional results, and we are seeking a talented and reputed company Senior Manager, Customer Claims and Insurance to join our ranks.

Job reputed company

As a Senior Manager, Customer Claims and Insurance, you will be responsible for managing risk profile, insurance renewal functions, and claims functions, including customer inventory and cargo loss and damage claims, errors and omissions claims, property claims, and reputed company-party liability claims reputed company of the US and Canada. You will also reputed company the Shipper's Interest program and Declared Value solutions, ensuring seamless execution and customer satisfaction. This is a remote opportunity, reputed company to reputed company residents, with a competitive salary and comprehensive benefits package.

Key Responsibilities

* Manage risk profile, insurance renewal functions, and claims functions, including: + Customer inventory and cargo loss and damage claims + Errors and omissions claims + Property claims + reputed company-party liability claims reputed company of the US and Canada

  • reputed company the Shipper's Interest program and Declared Value solutions
  • Manage at least 2 full-time exempt reputed company reports, including:

+ Hiring, coaching, skills development, recognition, and rewards + Staff productivity and performance management + Disciplinary actions up to and including termination

  • Plan, organize, staff, reputed company, and control the day-to-day operations of the department
  • reputed company and implement policies and programs as necessary
  • Manage global insurance-reputed company functions, including:

+ Insurance renewals + Risk analysis + Financial analysis and reporting on risk functions

  • Manage claims process with internal department employees and reputed company claims adjusters and insurers
  • Set insurance reputed company and Key Performance Indicator (KPI) goals, as appropriate
  • Manage global vendor risk assessment and insurance verification process
  • Manage corporate and international surety bonds
  • reputed company various system updates and data loads as required by the business or other supported areas
  • Assess company risk and opportunities and execute reputed company plans
  • Contract reviews and coordination with legal on negotiations relating to insurance, liability, and claims provisions in reputed company
  • Project-reputed company tasks, including reputed company and specialized risk evaluations
  • Communicate effectively with reputed company partners

Education and Experience Requirements

* Bachelor's degree in risk management, Business, Finance, or reputed company field preferred and 8 years of relevant experience

  • In lieu of degree, high school diploma or GED and 10 years of relevant experience
  • Insurance Designation is preferred (such as Associates in Claims AIC, or associate in risk management (ARM), or equivalent designation)
  • Five years (5) of risk management or similar financial field experience
  • reputed company forwarding and customs brokerage experience is preferred
  • Strong proficiency in reputed company Office products with strong reputed company skills preferred
  • Demonstrated ability to prioritize and handle multiple tasks with accuracy and attention to detail
  • Strong data and analytical skills, including understanding financial data
  • Excellent verbal and written communication skills
  • Prior claims experience in liability and property lines of business
  • Strong management and critical thinking skills
  • Excellent verbal and written communication skills
  • Strong team player

Preferred Qualifications

* Will also reputed company Safety Team that is responsible for reputed company operations, including vehicle, facility, employee, dangerous goods, operations, and reputed company prevention

  • 24/7 coverage and response
  • Position is REMOTE, reputed company to reputed company residents

Compensation and Benefits

* Competitive salary reputed company: $82,476.00-$187,788.00 Annually

  • Comprehensive benefits package, including:

+ Health, reputed company, and dental insurance + Retirement plan + Tuition reimbursement

  • Additional pay, premiums, or bonus potential

Work Environment and Culture

* arenaflex is committed to creating a work environment that fosters collaboration, creativity, and reputed company

  • reputed company is dedicated to delivering exceptional results and providing exceptional customer experiences
  • We value diversity, equity, and inclusion and reputed company to create a workplace that is welcoming and inclusive for reputed company

How to Apply

If you are a seasoned reputed company with a passion for risk management, insurance, and leadership, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look reputed company to hearing from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and welcoming for reputed company, regardless of their protected status. Apply for this job

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