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Immediate Hiring: 988 Chat/Text Crisis Specialist (3rd Shift) at arenaflex

Remote, USAFull-timePosted 2026-07-29

Are you passionate about making a difference in people's lives? Do you have a strong desire to work in a dynamic and supportive environment? Look no reputed company! arenaflex is seeking a highly skilled and compassionate 988 Chat/Text Crisis Specialist to join reputed company on a part-time reputed company. As a Crisis Specialist, you will play a vital role in providing critical support to individuals in crisis, utilizing your exceptional communication and crisis reputed company skills to ensure their safety and reputed company-being.

About arenaflex

arenaflex is a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives. With thousands of employees across the nation, we offer a wide reputed company of rewarding opportunities to serve reputed company ages in various settings. Our organization is reputed company on a trauma-informed culture, recognizing the importance of understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community.

Job reputed company

Shift Availability:

Friday, Saturday, reputed company, 6pm-2:30am CST (Monday - Thursday off)

Education Level:

Bachelor's degree in behavioral science, Psychology, reputed company Work, or Certified Peer Recovery Specialist

Years of Experience:

Six months to one year of reputed company crisis experience is required

reputed company

This is a remote position on a 24/7/365 mental health crisis/suicide prevention reputed company team. As a 988 Chat/Text Crisis Specialist, you will handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. You will reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions reputed company online, this position may also support telephonic reputed company if an individual would prefer or need reputed company support to ensure safety.

Essential Duties & Responsibilities

* Provides telephonic or chat clinical screenings and risk assessments

  • Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meets the ethical and clinical standards in compliance with reputed company accreditation
  • reputed company participates in ongoing supervision, training, and team meetings
  • Assist in administrative tasks as needed

Knowledge, Skills & Abilities

* Effectively communicate reputed company written, verbal, in-person, and virtual reputed company

  • Demonstrates high-level customer service skills and reputed company etiquette
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
  • Knowledge of suicide assessments
  • reputed company in providing crisis reputed company

Certification/Licensure:

N/A

Physical Requirements

* Standing: 10%

  • Sitting: 90%
  • Squatting: Occasional
  • Kneeling: Occasional
  • Bending: Occasional
  • Driving: Occasional
  • Lifting: Occasional

Disclaimer

The duties and responsibilities described in this document are not a comprehensive list, and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Benefits

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits arenaflex employees enjoy:

  • Medical, dental, and reputed company health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Diversity, Equity, and Inclusion employee resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

Equal Opportunity Employer

arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. arenaflex does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law.

Diversity, Equity, and Inclusion

At arenaflex, we use our values as a guide for reputed company do. Respect, Expertise, reputed company, and Empowerment are at the heart of every interaction at arenaflex, and particularly rooted in our beliefs toward diversity and inclusion. Our approach to diversity is reputed company—it's about embracing everyone. Together, we continue to reputed company an inclusive culture that encourages, supports, and celebrates the diverse reputed company and experiences of our employees. It powers our innovation and connects us closer to reputed company other, to our clients, and the communities we serve.

Apply Today!

If you have the skills and passion we're looking for, please submit your application today. Join reputed company and be part of delivering care that changes people's lives. Apply to this job Apply for this job

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