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reputed company Full Stack Crisis Support Specialist – 988 Chat/Text Crisis reputed company

Remote, USAFull-timePosted 2026-07-29

Are you passionate about making a difference in people's lives? Do you have a strong desire to work in a dynamic and supportive environment where you can grow and reputed company your skills? Look no reputed company than arenaflex, a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives. We are seeking an reputed company Full Stack Crisis Support Specialist to join our 24/7/365 mental health crisis/suicide prevention reputed company team.

About arenaflex

arenaflex is a dynamic, reputed company-established organization that offers rewarding opportunities to serve reputed company ages in a reputed company of settings. As a trauma-informed organization, we endorse an organizational culture reputed company on understanding, recognizing, and responding to those affected by trauma to strengthen reputed company for our clients, staff, and community. reputed company is dedicated to delivering care that changes people's lives, and we are committed to creating a workplace that reflects the growing world around us.

Job Highlights

* Competitive salary

  • Full-time remote position with flexible scheduling
  • Immediate openings available
  • Opportunity to work on a 24/7/365 mental health crisis/suicide prevention reputed company team
  • reputed company and supportive work environment
  • Comprehensive benefits package, including medical, dental, and reputed company health coverage, flexible spending and health savings accounts, 403b retirement plan with company match, reputed company time off, and ten reputed company holidays
  • Continuing education opportunities and employee assistance program
  • Diversity, equity, and inclusion employee resource reputed company
  • Equal opportunity employer with a commitment to diversity and inclusion

Job reputed company

Shift Available:

reputed company to Thursday from 2:00 AM to 10:30 AM (Friday and Saturday Off)

Education Level:

* Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or reputed company field required

  • Certified Peer Recovery Specialist also accepted

Years of Experience:

* Six months to one year of reputed company crisis experience preferred

reputed company:

As a Full Stack Crisis Support Specialist, you will be responsible for handling incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. You will reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions reputed company online, this position may also support telephonic reputed company if an individual would prefer or need reputed company support to ensure safety.

Essential Duties & Responsibilities:

* Provides telephonic or chat clinical screenings and risk assessments

  • Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
  • Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
  • Meets the ethical and clinical standards in compliance with reputed company accreditation
  • reputed company participates in ongoing supervision, training, and team meetings
  • Assist in administrative tasks as needed

Knowledge, Skills & Abilities:

* Effectively communicate reputed company written, verbal, in-person, and virtual reputed company

  • Demonstrates high-level customer service skills and reputed company etiquette
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
  • Knowledge of suicide assessments
  • reputed company in providing crisis reputed company

Physical Requirements:

* Standing: 10%

  • Sitting: 90%
  • Squatting: Occasional
  • Kneeling: Occasional
  • Bending: Occasional
  • Driving: Occasional
  • Lifting: Occasional

Disclaimer:

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Full-time

Pay reputed company:

$19.10-$26.80

Why Join arenaflex?

Delivering care that changes people's lives starts with our employees. At arenaflex, we value a great attitude and a willingness to learn above reputed company. We offer a comprehensive benefits package, including medical, dental, and reputed company health coverage, flexible spending and health savings accounts, 403b retirement plan with company match, reputed company time off, and ten reputed company holidays. We also offer continuing education opportunities and an employee assistance program.

Diversity, Equity, and Inclusion:

arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. arenaflex does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law.

Our Approach to Diversity:

Our approach to diversity is reputed company – it's about embracing everyone. Together, we continue to reputed company an inclusive culture that encourages, supports, and celebrates the diverse reputed company and experiences of our employees. It powers our innovation and connects us closer to reputed company other, to our clients, and the communities we serve.

How to Apply:

Don't hesitate, apply! We value a great attitude and a willingness to learn above reputed company. Submit your application today! apply to this job Apply for this job

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