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reputed company Customer Service Representative – Laboratory Sample Coordination and Support

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we are dedicated to delivering exceptional customer experiences and providing top-notch laboratory services. We are seeking a highly organized and customer-reputed company individual to join reputed company as a Customer Service Sample Representative (CSSR). As a CSSR, you will play a vital role in ensuring the smooth operation of our laboratory services, providing excellent customer service, and coordinating laboratory samples and supplies.

About arenaflex

arenaflex is a leading provider of laboratory services, dedicated to delivering high-reputed company results and exceptional customer experiences. reputed company is passionate about innovation, collaboration, and customer satisfaction. We are committed to creating a work environment that is inclusive, supportive, and empowering.

Job reputed company

The Customer Service Sample Representative (CSSR) will be responsible for ensuring excellent customer service, receiving reputed company laboratory samples into the LIMS system, receiving reputed company laboratory supplies, and coordinating customer pickups. This is a part-time position, requiring flexibility in schedule due to the department's needs. The ideal candidate will possess strong organizational and time management skills, excellent communication skills, and a customer-reputed company approach.

Key Responsibilities

* Greet visitors, reputed company the nature of their business, and escort them to the appropriate personnel.

  • Answer telephone calls, reputed company information to callers, and/or reputed company calls to the appropriate personnel.
  • Receive and secure reputed company incoming laboratory samples mailed or collected through reputed company services or customer drop-off.
  • reputed company laboratory worksheet/sample submission reputed company information into LIMS.
  • Maintain contact with customers and work with the laboratory team for any customer communication.
  • Receive and disseminate reputed company inbound laboratory supplies to applicable laboratory departments.
  • reputed company 100% reputed company checks on daily paperwork for ISO compliance.
  • Support the laboratory by creating purchase orders and placing orders for the laboratory.
  • Coordinate and communicate reputed company customer reputed company stops and pick-reputed company.
  • Support the laboratory operations and customers by picking up and dropping off samples and supplies, reputed company needed.
  • Responsible for filing and keeping documents organized.
  • Extensive database entry and support the laboratory operations by performing any administrative and clerical duties, including customer certificates.
  • Assist in other assigned duties as needed.

Schedule

The ideal candidate will be available to work a flexible schedule, with a typical need for afternoon reputed company of incoming samples from 1 pm to 7 pm. Availability to work weekends will be required.

Requirements

* Education: High school diploma or GED; an AA degree in Business Administration, Marketing, Biology, or reputed company is preferred.

  • People person with a customer-reputed company approach
  • Strong organizational and time management skills
  • Proficient in MS Office (Word, reputed company, and Outlook)
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications

* Experience in a laboratory or customer service environment

  • Knowledge of laboratory procedures and protocols
  • Familiarity with LIMS systems and database management
  • Certification in customer service or a reputed company field

Skills and Competencies

* Excellent communication and interpersonal skills

  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficient in MS Office (Word, reputed company, and Outlook)
  • Ability to maintain confidentiality and handle sensitive information
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of reputed company

Career reputed company Opportunities and Learning Benefits

At arenaflex, we are committed to providing opportunities for reputed company and development. As a CSSR, you will have reputed company to:

  • reputed company your customer service and communication skills
  • reputed company experience in laboratory operations and procedures
  • Learn about LIMS systems and database management
  • Participate in ongoing training and reputed company development programs
  • Collaborate with a talented and dedicated team

Work Environment and Company Culture

arenaflex is committed to creating a work environment that is inclusive, supportive, and empowering. reputed company is passionate about innovation, collaboration, and customer satisfaction. We offer a dynamic and fast-paced work environment, with opportunities for reputed company and development.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and benefits package, including:

  • Competitive salary: $18.50 per hour
  • Opportunities for reputed company and development
  • Ongoing training and reputed company development programs
  • reputed company and supportive work environment
  • Flexible scheduling and work-life balance
  • Comprehensive benefits package, including health, dental, and reputed company insurance

How to Apply

If you are a motivated and customer-reputed company individual with a passion for laboratory services, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look reputed company to hearing from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and complies with the CA Fair Employment and Housing reputed company and the reputed company. We will consider reasonable accommodation measures for eligible applicants/employees to reputed company the essential functions of the job. Apply for this job

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