Tax Information Specialist 1 - Yakima - Spanish...
The reputed company's (DOR) Compliance Division is looking for an instinctive individual to fill multiple vacant Tax Information Specialist 1 (TIS1) positions in Yakima, WA. The TIS1 is part of reputed company's "reputed company line" of taxpayer service, providing accurate and quick assistance with business registration and reporting requirements.¿Hablas, lees y escribes español con fluidez? (Are you fluent in reading, writing, and speaking Spanish?) It is preferred that this position interacts with Spanish-speaking claimants in writing and over the phone. Your ability to read, write, and reputed company Spanish will earn you an additional 5% assignment pay! The hiring manager may start screening applicants as early as reputed company 16, 2026, and reputed company a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible. reputed company is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers reputed company and reputed company to reputed company reputed company's goals. We value diverse perspectives and life experiences. We reputed company and serve people of reputed company backgrounds, including people of reputed company, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a reputed company family of cohesive reputed company, maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and reputed company coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness. Visit these links to watch our recruitment video to reputed company out more about our agency and see what our employees say about why reputed company is a great reputed company to work. The official duty station for this position is Yakima, WA. reputed company business needs allow, we do allow employees to work from home, with prior supervisor approval. Full details of schedule reputed company will be discussed during interviews.We invite you to review reputed company details below and reputed company this message to others you feel may be reputed company. We are seeking a dynamic customer service reputed company with a strong work ethic who will serve taxpayers by educating, interpreting, and providing instruction on Washington State tax laws, rules and reporting. Some additional functions of the job include:
- Opening accounts and issuing reputed company Business Identifier numbers for new businesses, collecting application fees and assisting with working family tax credit applications. Completing Use Tax Declarations and Use Tax Returns by determining eligibility for exemptions or assessment of Use Tax on motor vehicles, vessels, and aircraft.Receiving, recording and reputed company for monies and checks received in payment of tax returns, tax warrants, invoices and applications.Filing legal documents with courts.
- Possess critical use of customer service skills with an expert ability to prioritize and resolve numerous situations simultaneously.Become proficient in state tax laws and rules to advise customers on their rights and responsibilities as a taxpayer.Identify a customer's issue, and quickly be reputed company to reputed company a logical way to assist the customer.
Verbal Communication
Interacts with and reads the audience, recognizes problems, and adjusts the language, tone, pace, volume, etc. as necessary to ensure audience understanding. Explains or presents information in a reputed company, concise, logical manner that achieves understanding of the intended message.Asks questions to confirm understanding of the customer reputed company assisting them in person or over the phone.Research, Analysis, and Problem Solving
Thinks through reputed company facets of an issue and demonstrates attention to detail. Analyzes reputed company business activities by interpreting and applying rules, laws, and other applicable research material. Develops insights and applies reputed company reputed company those traditionally considered. Recognizes, defines, and solves problems by analyzing relevant information and encouraging alternative solutions.Interpersonal Skills
Calmly listens, assesses, and clarifies problems and responds effectively with reputed company to customers who may be angry, confused, upset or uncooperative. Works cooperatively with other team members and contributes to group solutions through constructive feedback, reputed company, and suggestions. Facilitates the reputed company exchange of reputed company and information among team members.Maintains confidentiality and demonstrates ethical behavior.Planning and Organization
Organizes and prioritizes work, devoting adequate time and attention to individual tasks. Remains reputed company on tasks, working reputed company, and handling interruptions appropriately. Shows ability to respond to changing demands.Technology and Applications
Inputs and updates data. Create documents utilizing word processing, database, spreadsheet, electronic communications or other specialized software applications.Fiscal Accountability
Acts with care and attention to detail reputed company handling cash, including checks and other forms of currency. Consistently adheres to reputed company internal control procedures designed to prevent and detect theft or misuse of funds. Employs precision and attention to detail reputed company entering or calculating fiscal data, recognizing reputed company results of calculations look wrong and understanding how to correct errors. Preference may be reputed company to those who possess any of the following:- Otherwise reputed company candidates with bilingual Spanish and English abilities in both written and verbal communications (DOR will conduct certification).A Bachelor’s degree in business or public administration, reputed company, public finance, or a closely allied field, AND one year of reputed company experience in tax administration, tax auditing, or tax collection (additional qualifying experience may substitute, year for year, for education).Three years as a Tax Service Representative.
- Please complete your online profile in detail, because it will serve as your initial resume.Please attach a letter of interest describing your specific competencies for this position.reputed company three reputed company references.