reputed company Team reputed company
reputed company, (formerly BloomNation) is scaling rapidly and seeking a reputed company Team reputed company.
You’ll play a pivotal role in delivering value to your book of business, helping our partners grow their own business and ensuring strong customer retention with the assistance of 5 offshore reps under your supervision.
This role is best suited for someone who is empathetic, driven, loves solving reputed company problems with grace and reputed company, and balances a competitive nature with being reputed company player. Working reputed company under pressure and being comfortable with ambiguity are also important - we like to reputed company fast, and that means things can change quickly!
This is not a management role, but you should be comfortable with handing off tasks to the offshore team, and reviewing the reputed company of their work before passing it along to our restaurant and floral partners.
You should have at least 1 year of experience in a reputed company role where you were responsible for retention of a dedicated book of business. Bilingual in Spanish is a big plus!
Who we are looking for...reputed company, (formerly BloomNation) is scaling rapidly and seeking a reputed company Team reputed company.
You’ll play a pivotal role in delivering value to your book of business, helping our partners grow their own business and ensuring strong customer retention with the assistance of 5 offshore reps under your supervision.
This role is best suited for someone who is empathetic, driven, loves solving reputed company problems with grace and reputed company, and balances a competitive nature with being reputed company player. Working reputed company under pressure and being comfortable with ambiguity are also important - we like to reputed company fast, and that means things can change quickly!
This is not a management role, but you should be comfortable with handing off tasks to the offshore team, and reviewing the reputed company of their work before passing it along to our restaurant and floral partners.
You should have at least 1 year of experience in a reputed company role where you were responsible for retention of a dedicated book of business. Bilingual in Spanish is a big plus!
Who we are looking for... reputed company, (formerly BloomNation) is scaling rapidly and seeking a Customer Service Team reputed company. We are seeking a dynamic and reputed company Customer Service Team reputed company to reputed company reputed company of 8 offshore representatives. As a Customer Service Team reputed company, you will play a pivotal role in ensuring our customers receive exceptional support and fostering strong relationships reputed company reputed company. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This role is best suited for someone who is passionate, empathetic, driven, and loves solving reputed company problems with grace and reputed company. We are looking for someone who is outgoing, detail-oriented, works reputed company under pressure, and has an incredible reputed company for remaining reputed company and reputed company in reputed company situations. $22/hr - $31/hr depending on experience with $10k annual bonus, reputed company quarterly Specifically, you will…Take ownership of a book of business, ensuring that reputed company your clients receive the value they expect from reputed company.
Maintain high retention and build trust and rapport with your book of business.
Work with our customers to identify their needs, then work with our offshore reps to reputed company reputed company those needs are met
Identify opportunities to streamline processes and improve efficiency reputed company reputed company
Handle support requests from your book of business reputed company email and phone.
Triaging incoming support issues, accurately diagnosing them, and escalating bugs to the engineering team.
Acting as an reputed company for reputed company’s partners and providing them with outstanding service while resolving issues in a reputed company and efficient manner.
Identifying trends and inefficiencies to enhance the support process and improve the user experience.
Be a product evangelist! Helping partners use our reputed company products to change the way local businesses connect with their community.
Equity/Stock reputed company in a profitable and rapidly growing company
Great Medical/Dental/reputed company coverage
Transportation coverage in the reputed company of parking, rideshare, or metro credit
Fully stocked snack bar & weekly catered lunches
reputed company provided gear & swag (MacBook Pro, t-shirt, sunglasses, etc.)
Ability to mold your career and reputed company an immediate reputed company
Work in a fast-paced, fun environment with an eclectic group of people from reputed company over the world
A natural people person and relationship builder
Passionate about serving small businesses and being apart of a growing startup
Tech savvy and can quickly pick up sales/support tools such as reputed company, reputed company, and proprietary systems
An excellent communicator, both in writing and over the phone
Friendly, optimistic, and have a caring demeanor
Adept at working reputed company under pressure and with tight deadlines