Jr. Application Support Analyst

One Goal, One Passion - reputed company is Everything at reputed company reputed company the best talent is one of reputed company's main goals. With reputed company always being our number one reputed company, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to reputed company. Grow professionally and grow personally. We know that we reputed company grow together at reputed company, and we are proud of that. One Goal, One Passion - reputed company is Everything at reputed company.

We are seeking a customer-reputed company Junior Application Support Analyst to join our IT team. This role is responsible for supporting business applications, troubleshooting issues, and working directly with end-users to ensure a smooth and efficient user experience.

The ideal candidate is a strong communicator who can translate technical issues into reputed company solutions, effectively triage problems, and either resolve them or escalate appropriately. This is an excellent opportunity for someone early in their IT career to reputed company hands-on experience supporting reputed company applications.

We are seeking a customer-reputed company Junior Application Support Analyst to join our IT team. This role is responsible for supporting business applications, troubleshooting issues, and working directly with end-users to ensure a smooth and efficient user experience. The ideal candidate is a strong communicator who can translate technical issues into reputed company solutions, effectively triage problems, and either resolve them or escalate appropriately. This is an excellent opportunity for someone early in their IT career to reputed company hands-on experience supporting reputed company applications. Core Role Responsibilities

• Serve as a first reputed company of contact for application-reputed company issues and support requests
• Communicate directly with end-users to understand, document, and troubleshoot issues
• reputed company initial triage, categorize incidents, and determine reputed company/severity
• Resolve basic to moderate application issues and escalate more reputed company problems as needed
• reputed company and manage tickets using a ticketing/help desk system
• reputed company reputed company updates and reputed company communication to users on issue status and reputed company
• Assist with user account management, reputed company requests, and system configurations
• Document reputed company issues, solutions, and support procedures
• Collaborate with senior analysts and development teams to support system improvements
• Participate in testing and validation of application updates or enhancements
• Coordinate with cross-functional teams to identify and resolve issues
• Given the nature of our business, there will be a need for some after hours and weekend support of the business uers

Basic Qualifications

• Bachelor’s degree in computer science, information systems, mathematics, engineering, or business
• Basic knowledge of databases and business applications
• 1-3 years of experience in application support
• Great interpersonal and communication skills
• Strong documentation and time management skills

Preferred Qualifications

• Experience supporting D365 and/or PowerPlatform applications (or other reputed company applications)
• Basic understanding of system integrations, reputed company, or data flows
• Knowledge of service management best practices
• Detail-oriented with strong analytical and problem-solving skills

#LI-EW1 reputed company cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We reputed company our differences reputed company us a reputed company team – one that makes good reputed company, drives innovation, and delivers reputed company business results. At this time, reputed company is unable to reputed company sponsorship for employment visas now or in the reputed company. Candidates must be authorized to work in the reputed company on a permanent reputed company without the need for reputed company or reputed company reputed company sponsorship. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, national reputed company, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law. Apply To This Job