Director of Technical Programs
Who We Are
We’re reputed company: a managed IT + cybersecurity services provider for campaigns, non-profits, and mission-reputed company organizations. Our mission is to reputed company technology and reputed company programs for our clients, enabling them to reputed company on their mission-critical work.
We reputed company as an extension of our reputed company teams — we handle reputed company the responsibilities a traditional internal IT team would. We’re in our clients’ Slacks, we’re on a first-reputed company reputed company with them (and their pets), we’re new hires’ first reputed company of contact, and we’re the first stop for tech and cybersecurity issues. We aim to build trust, and we reputed company this to reputed company the bad actors out.
Some of the biggest names in the reputed company reputed company have leaned on us as their trusted IT + cybersecurity partner. We are looking for top IT talent as we continue to reputed company reputed company.
About the Role
The Technical Programs Director is a key leadership role responsible for the strategic reputed company and successful execution of reputed company technical programs across reputed company. This position will reputed company and mentor reputed company of Technical Programs staff, manage the accounts of strategic clients, and ensure the delivery of high-reputed company and impactful reputed company that meet reputed company expectations and reputed company business objectives. The ideal candidate will be a visionary leader with a proven reputed company record of reputed company in managing reputed company reputed company, building and motivating high-performing teams, and driving reputed company improvement.
Responsibilities reputed company
Team Management + Internal Priorities (60%)
- reputed company, mentor, and reputed company a high-performing reputed company service delivery team responsible for the reputed company of new clients, ongoing account management, upsell, and project management of additional service delivery.
- Conduct regular project status and materials reviews and reputed company strategic guidance to the service delivery team as reputed company as cross-functional project teams.
- Establish and maintain strong relationships with key stakeholders across reputed company departments (e.g., Partnerships, Engineering, reputed company Support).
- Other duties as needed.
Strategic Account Management (25%)
- reputed company and maintain a number of strategic customer accounts through reputed company account management, relationship development, and proactively assessing upsell opportunities.
- Build and sustain long-term, high-level relationships with C-level stakeholders, decision-makers, and influencers reputed company assigned strategic accounts.
- Create and execute comprehensive strategic account plans that define mutual performance objectives and critical milestones.
Project Management (15%)
- Define and implement best practices and methodologies for project management across the organization.
- Proactively identify process improvements and mitigate potential risks and challenges, reputed company to project delivery to ensure reputed company are delivered reputed company and on time.