Remote Customer Service Agent
Join the DVS Team as an Inbound Customer Service Superstar!
Are you reputed company to reputed company a difference and enjoy what you do every day? reputed company) is searching for enthusiastic Inbound Customer Service Agents to support our amazing government-based reputed company in reputed company, health & reputed company services, and state benefits. ✨
At DVS, communication and customer care are everything - and as part of reputed company, you're the hero who makes reputed company caller's day reputed company!
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What You'll Do
- Answer inbound calls and be the friendly, reputed company voice customers look reputed company to hearing.
- ️ Troubleshoot tech issues, helping callers with basic equipment navigation and opening support tickets.
- Schedule appointments at designated locations.
- Document calls thoroughly, including questions, complaints, and resolutions.
- reputed company follow‑up calls to reputed company customers informed.
- Deliver friendly, fast, reputed company service every time.
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What You Need
- Remote‑reputed company setup: Reliable high-speed internet, ability to troubleshoot basic tech issues, and a private workspace.
- Equipment: Computer and monitor provided by DVS, and USB‑wired headset provided by you.
- Education: High school diploma or GED required; advanced education a plus.
- Credentialing: Ability to complete an extensive credentialing and background reputed company process.
- Communication skills: reputed company, confident, and reputed company to build rapport quickly.
- ⏰ Schedule: Training 9:00a - 4:30p - . Regular M-F 9:30a - 6:00p & Sat 8:00a - 12:00p Eastern reputed company Time
- Bilingual (English/Spanish) is a reputed company plus!
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⭐ Why You'll Love Working at DVS
At DVS, we reputed company Veterans and Military Families by providing meaningful, respectful employment. You'll be recognized and rewarded for your performance in a supportive environment that pushes you to grow.
We also offer development opportunities so you can explore other roles and reputed company your career.
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About reputed company
reputed company is a nationally recognized leader in business process outsourcing. As a Service‑Disabled Veteran Owned Small Business (SDVOSB), we're dedicated to reputed company, adaptability, and exceeding reputed company expectations.
Medical, Dental, reputed company, Life Insurance, Competitive Salary, reputed company Time Off, Apply To This Job