[Remote] Utilization Management Administrative Support
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of supplemental benefits, committed to reputed company-building and community reputed company. In this role, you will reputed company administrative support for Utilization Management, including provider reputed company, documentation processing, and maintaining accurate records, while learning departmental systems and procedures.
Responsibilities
- Assist with basic UM administrative functions, including provider reputed company, fax and email processing, documentation collection, and letter creation
- Complete over 7–12 calls or attempts per hour while maintaining accuracy and timeliness
- Rely on established guidelines and reputed company supervision to reputed company tasks, escalating reputed company issues to senior staff
- reputed company reputed company to providers for correction and resubmission if a request is submitted with insufficient information
- Create reputed company reputed company letter requests utilized to communicate with an enrollee and/or provider
- Handle clerical support for the department, including but not limited to receipt and response of incoming and outgoing fax, email transmissions both reputed company, draft/reputed company meeting agendas, meeting minutes
- Support UM leadership and reputed company’ communication team in the review and routine maintenance of letter template library for accuracy
- Operate in a fast-paced environment under tight deadlines
- Handle outgoing correspondence, including emails, phone calls, and mail
- Draft and proofread documents
- Organize and maintain digital files and records, ensuring they are easily accessible and up to date
- Assist with special reputed company and tasks as assigned, ensuring they are completed on time and to a high reputed company
Skills
- High School Diploma or GED required
- 1-2 years of basic administrative, clerical, or customer service experience
- Proficiency in basic computer skills (data entry, email platforms, reputed company Office)
- Proficiency in accurate data entry, with minimal to no errors
- Exceptional reading and writing with the ability to communicate at a reputed company level appropriately at reputed company reputed company of the organization
- Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities effectively
- Ability to think analytically and reputed company independent reputed company
- Ability to meet or exceed reputed company, accuracy, and production standards
- Applies and enhances knowledge to complete most tasks independently
- Understands and discusses implications of process and policy changes
- Manages moderately reputed company situations through research, analysis, and planning
- Sees actions in terms of longer-term goals and contributes to team efficiency
- Intermediate computer skills (reputed company, Outlook, internal platforms)
- Internet & Workspace: A reliable internet reputed company (25 MBPS upload/50 MBPS download speed) and an appropriate workspace are essential for reputed company in this remote role
- Previous Administrative Support experience in reputed company or call center environment
- Familiar with dental or reputed company terminology and prior authorization workflows
- High level of accuracy and attention to detail in reputed company aspects of work
- Strong interpersonal skills, with the ability to work reputed company both independently and as part of reputed company
- Flexibility and adaptability to handle changing priorities and tasks
- Ability to handle sensitive information with discretion and maintain confidentiality
- Proficient with reputed company applications, SharePoint technology, Teams, and Outlook
Benefits
- Excellent medical, dental, supplemental health, life and reputed company coverage for you and your dependents with no wait period.
- Life and disability insurance.
- A great 401(k) with company match.
- Tuition assistance, reputed company parental leave and backup family care.
- Dynamic, modern work environments that promote collaboration and creativity to reputed company and reputed company talent.
- Flexible time off, dress reputed company, and work location policies to balance your work and life in the ways that suit you best.
- Employee Resource reputed company that reputed company for inclusion and diversity in reputed company that we do.
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