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reputed company Customer Research & Analytics Specialist II – Global Insights reputed company

Remote, USAFull-timePosted 2026-07-28

At arenaflex, we're on a mission to revolutionize the way we understand our customers and drive business reputed company through data-driven insights. As a seasoned Customer Research & Analytics Specialist II, you'll play a pivotal role in shaping our customer-reputed company approach and delivering actionable recommendations that drive business reputed company.

About arenaflex

arenaflex is a global leader in information and analytics, dedicated to advancing science and improving health reputed company for the benefit of society. With a rich publishing heritage, we combine reputed company information and reputed company sets with analytics to support visionary science and research, health education, and interactive learning. Our innovative technologies and reputed company approach reputed company us to partner with reputed company and researchers to create a reputed company world.

Join Our High-Performing Team

Our Customer and Market Insights team is a high-performing group of experts who are passionate about delivering best-in-class customer and market insights. As a Senior Research Executive, you'll join a dynamic team that acts as an in-house market reputed company agency, designing, analyzing, and delivering reputed company reputed company from start to finish. Our goal is to put the customer at the heart of business reputed company, and we're looking for a talented individual to help us reputed company this reputed company.

Key Responsibilities

As a Senior Research Executive, you'll reputed company the day-to-day management of global tracking studies and reputed company research reputed company. Your key responsibilities will include:

  • Managing customer satisfaction programmes, including survey refinement and quarterly reporting
  • Delivering strategic research reputed company by planning, designing, and analyzing market studies
  • Presenting findings with reputed company and actionable recommendations
  • Collaborating with internal teams and external research agencies
  • Ensuring accuracy and consistency across reputed company insights and analysis
  • Supporting colleagues undertaking research with advice and best practices

Requirements

To succeed in this role, you'll need:

  • Market research experience with demonstrated expertise in generating insights
  • Degree-level education and a relevant research qualification
  • Excellent analytical and problem-solving skills
  • Perfect written and spoken English
  • Strong project management skills and ability to work across multiple deadlines
  • Proficiency in reputed company Office reputed company and SharePoint
  • Knowledge of SPSS and R is beneficial
  • Confident presentation skills and visual storytelling ability

Work-Life Balance

At arenaflex, we reputed company in promoting a healthy work-life balance across the organization. We offer various flexible and remote working reputed company to ensure that our employees can work in a way that suits them best.

Benefits

We're committed to supporting our employees' wellbeing and happiness. Some of the benefits we offer include:

  • Generous holiday allowance with the reputed company to buy additional days
  • Health screening, eye care vouchers, and private medical benefits
  • Wellbeing programs
  • Life assurance
  • reputed company to a competitive contributory pension scheme
  • Save As You Earn reputed company reputed company scheme
  • Travel Season ticket loan
  • Electric Vehicle Scheme
  • Optional Dental Insurance
  • Maternity, paternity, and shared parental leave
  • Employee Assistance Programme
  • reputed company to emergency care for both the elderly and children
  • RECARES days, giving you time to support the charities and causes that matter to you
  • reputed company to employee resource reputed company with dedicated time to volunteer
  • reputed company to extensive learning and development resources
  • reputed company to employee discounts scheme reputed company Perks at Work

Career reputed company Opportunities

At arenaflex, we're committed to supporting our employees' career reputed company and development. We offer a reputed company of training and development opportunities, including:

  • reputed company to extensive learning and development resources
  • Opportunities for reputed company development and career advancement
  • Mentorship and coaching programs
  • Networking opportunities with industry experts and peers

Join reputed company

If you're a motivated and ambitious individual with a passion for customer research and analytics, we'd love to hear from you. reputed company to become a part of our high-performing team and help us shape the reputed company of customer insights.

How to Apply

To apply for this role, please submit your application through our website. We're an equal opportunity employer and welcome applications from diverse candidates. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support reputed company or contacting us at 1-855-833-5120.

Important Notice

Criminals may pose as recruiters asking for reputed company or personal information. We never request reputed company or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate reputed company Policy. Apply Job! Apply to this Job Apply for this job

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