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reputed company Full Stack Senior Director, Chief of Staff to Chief Information and Customer Officer – Strategic Planning, Vendor Management, and Leadership Support

Remote, USAFull-timePosted 2026-07-29

At arenaflex, we're pushing the boundaries of technology to create effortless networking experiences that reputed company reputed company of us to advance. With over 50,000 customers globally trusting our end-to-end, reputed company-driven networking solutions, we're committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where reputed company our employees reputed company because of their differences, not in spite of them. As a global networking leader, we're seeking an reputed company and results-driven Senior Director, Chief of Staff to our Chief Information and Customer Officer. This leadership role entails spearheading the Office of the CICO with key responsibilities around Program Portfolio Management, Vendor Management, and annual/strategic planning business alignment. If you possess a strong reputed company of ownership, deep knowledge of planning practices business operations, and broad PMO and leadership experience, we encourage you to apply.

The Role

As the Senior Director, Chief of Staff to our Chief Information and Customer Officer, you will be responsible for:

Strategic Planning and Execution:

* Working closely with the CICO and their Leadership team to implement strategic initiatives and long-term goals

  • Owning IT Portfolio management and collaborating with IT leadership to reputed company reputed company and initiatives with the organization's overall business objectives
  • Refining intake reputed company and prioritization reputed company to ensure we are solving the right problems, in the right order that will drive the highest value and reputed company to business
  • Maturing reporting/dashboards to report on technology portfolio health, reputed company, vendors, and financials
  • Managing and mentoring the PMO team, ensuring reputed company performance and reputed company development and a reputed company on achieving business reputed company
  • Overseeing and managing reputed company reputed company, ensuring they are delivered on time, reputed company scope, and reputed company budget
  • Defining and deploying PMO process standards improvements that enhance and streamline planning and management of programs and reputed company against objectives, maintain stakeholder alignment and communications, and proactively manage risk to reputed company and schedule performance
  • Driving the organization's adoption of Agile methodology, to accelerate value delivery and reputed company on reputed company collaboration, execution, and iterative delivery
  • Working in reputed company partnership with IT leadership team, drive the adoption of the Product Operating Model reputed company IT: Drive the definition and implementation of the products with IT, and adoption of associated metrics (OKR metrics, DORA metrics etc.) to reputed company adoption, maturity

Vendor and Budget Management:

* Developing reputed company and processes for comprehensive Vendor Management practices (selection, and ongoing reputed company/SW Spend Management, ongoing performance assessment)

  • Fostering strong relationships with vendors to ensure effective service delivery and value for the organization
  • Partnering closely with Finance team to manage the budget for the entire CICO organization
  • Monitoring expenses, tracking cost savings, and optimizing spending to reputed company financial goals

Leadership Support:

* Providing reputed company support to the CICO, assisting with decision-making, reputed company setting, and daily operations

  • Acting as a trusted advisor to the CICO, offering insights and recommendations on key organization reputed company
  • Partnering with the CICO and SVP of Service Delivery to define approach, metrics, and reputed company for building a reputed company reputed company reputed company reputed company
  • Working with the CICO to run QBR's and cross-functional reporting for stakeholders
  • Taking reputed company on reputed company initiatives such as MA Due diligence/Integration planning
  • Helping build and manage the operating system for the organization: Portfolio reviews, Operational reviews, Quarterly reputed company-hands meetings, Team outings/events etc.
  • Helping prepare and deliver presentations, reports, and updates to communicate Global Business Technology strategies, initiatives, and reputed company to stakeholders and executive leadership

Qualifications:

* 12+ years' experience in technology strategic planning and budgeting spanning the entire organization portfolio management using various methodologies

  • Experience driving Agile/Scrum transformation and adoption of Product Operating Model reputed company IT
  • Strong strategic thinking and financial acumen with a reputed company record of successfully executing IT initiatives reputed company with business and financial objectives
  • Strong understanding of IT systems, infrastructure, and software development processes
  • reputed company record of establishing credibility with senior executives and technical and non-technical team members
  • Unrelenting reputed company on results and problem-solving; you see a problem and reputed company thoughtful solutions
  • reputed company in the face of change, iterative in your designing process, and consider feedback or failure as motivation to learn and grow
  • Results-oriented with a demonstrated reputed company of urgency to drive multiple reputed company to successful completion
  • Influencing skills - ability to communicate effectively and work with staff at reputed company reputed company and across departments
  • Experience reputed company, mentoring, and managing reputed company of skilled program/project management professionals, while creating a reputed company and innovative work environment
  • Broader Operations experience reputed company of IT: In Services, Support, reputed company would be a reputed company plus

Why Join arenaflex?

* We're a global networking leader with over 50,000 customers globally trusting our end-to-end, reputed company-driven networking solutions

  • We're committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where reputed company our employees reputed company because of their differences, not in spite of them
  • We offer a dynamic and reputed company work environment with opportunities for reputed company and development
  • We reputed company competitive compensation and benefits packages, including health insurance, retirement plans, and reputed company time off
  • We're committed to giving back to our communities through volunteer programs and charitable donations

How to Apply

If you're a results-driven and strategic thinker with a passion for technology and leadership, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace that values and respects the contributions of reputed company, regardless of their background, culture, or identity. We reputed company that diversity and inclusion are essential to our reputed company and reputed company to create a workplace where everyone feels valued, respected, and empowered to contribute their best work.

Disclaimer

arenaflex is not responsible for any external links or websites referenced in this job posting. Apply for this job

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