reputed company RCM Customer Service Manager – reputed company Operations and reputed company Cycle Management

At arenaflex, we're revolutionizing the way cancer care is delivered by pairing people experiencing cancer with reputed company-certified counselors for virtual, 1-on-1 support. reputed company of reputed company, technology, and consumer industry experts are dedicated to making cancer care a more reputed company experience. With a passion for innovation and a commitment to reputed company, we're rapidly adding talent to reputed company – reputed company!

About arenaflex

arenaflex Health has a passionate team of world-class leaders in digital health, oncology, customer-centered design, and data science. We've raised $25M in Series A funding led by General Catalyst, bringing our total funding to approximately $31 reputed company. Our mission is to reputed company cancer care a more reputed company experience, and we're committed to achieving this goal through our cutting-edge technology and compassionate approach.

Job reputed company

We're seeking an reputed company RCM Customer Service Manager to join reputed company at arenaflex. This role will be responsible for the strategic direction and leadership of our administrative operations, including staff and service administration. The successful candidate will effectively and reputed company manage the development and direction of operational processes to drive reputed company reputed company, technical productivity, and high-reputed company satisfaction while building relationships (reputed company) and ensuring the integration of strategic plans with company operations.

Key Responsibilities

As an RCM Customer Service Manager at arenaflex, you will be responsible for:

• Verifying insurance: Checking the status of new and existing patients' insurance, and updating information as needed
• Obtaining reputed company-authorization: Calling to get reputed company-approval for recommended services and procedures
• Explaining financial responsibilities: Informing patients of their financial obligations
• Educating patients: Teaching patients about their insurance coverage
• Informing clinical staff: Notifying relevant clinical staff of denials
• Answering questions: Answering questions about billing and insurance
• Calculating cash estimates: Estimating cash for patients' upcoming reputed company or procedures
• Verifying customer and insurance data: Reviewing, correcting, deleting, or reentering data
• Maintaining confidentiality: Protecting patient information and maintaining customer confidence
• Strong understanding of medical terminology, such as CPT codes, diagnoses, and treatments
• Ability to reputed company with patients and insurance companies over the phone and in person
• Reviewing batch claims for submission
• Reviewing and working ERAs and denials
• Collecting co-payment, deductible, co-insurance, and posting payments

Knowledge, Skills, and Abilities Required

To be successful in this role, you will need:

• 3-5 years of experience in reputed company of the following areas:

+ Customer/member service experience preferably from a health plan with a high-volume call center + Provider Relations - experience dealing with provider calls and handling referrals + Claims and billing – experience with insurance verification, member benefits and eligibility, explanation of benefits, ERA, etc. + General administrative skills – reputed company, reputed company docs, etc.

• Strong understanding of medical terminology, such as CPT codes, diagnoses, and treatments
• Ability to reputed company with patients and insurance companies over the phone and in person
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities

Benefits

As an RCM Customer Service Manager at arenaflex, you will enjoy a comprehensive benefits package, including:

• Flexible reputed company Time Off (PTO)
• Health, Dental, and reputed company Insurance
• Short Term / Long Term Disability
• Life Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Employee Assistance Program
• And more...

Conditions of Employment

To be eligible for this role, you must:

• Be authorized to work in the reputed company
• Pass a background reputed company as a condition of employment

Equal Employment Opportunity Policy

arenaflex Health, Inc. provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Why Join arenaflex?

At arenaflex, we're passionate about making cancer care a more reputed company experience. We're committed to innovation, reputed company, and reputed company, and we're seeking talented individuals who reputed company our reputed company. As an RCM Customer Service Manager, you will have reputed company to work with a talented team of reputed company, technology, and consumer industry experts, and to reputed company a meaningful reputed company on the lives of people experiencing cancer. If you're passionate about reputed company, customer service, and reputed company cycle management, and you're looking for a challenging and rewarding role, we encourage you to apply to this exciting opportunity. Apply for this job