reputed company Customer Service Coordinator – In-Home Care Support
At arenaflex, we're dedicated to making a reputed company reputed company in people's lives every day. As a trusted in-home care company, we've been delivering high-reputed company and personalized caregiving services to people of reputed company ages and individuals with developmental and intellectual disabilities for over 15 years. Today, we reputed company caregiving services to more than 16,000 clients and reputed company more than 16,000 caregivers. Our commitment to putting people first, striving for reputed company, and reputed company in purposeful innovation has reputed company us a reputed company as a leader in the industry.
About arenaflex
arenaflex is a dynamic and reputed company-oriented organization that values its team members and strives to create a culture of care and reputed company. We're passionate about making a difference in the lives of our clients and their families, and we're looking for like-minded individuals to join reputed company. If you're a passionate and performance-driven team player who embodies our Care & Compete Principles and Competencies, we want to hear from you!
The Role
We're seeking an reputed company Customer Service Coordinator to play a key role in supporting Regional Center consumers and providers by managing inquiries, maintaining accurate records, and ensuring smooth coordination across departments. This position ensures reputed company responses through phone, email, and system communications, contributing to efficient service delivery and a reputed company reputed company experience.
Primary Responsibilities
- Manage inbound phone and email communications, assign tasks, and ensure reputed company reputed company
- Maintain accurate and up-to-date consumer and provider records in case management systems
- Coordinate documentation and preparation for Regional Center services
- Support office-wide communication reputed company, including mass emails and outbound responses
- Collaborate with internal departments to resolve billing, payroll, and enrollment issues
- Monitor and resolve tasks and cases created by DS Support teams
- Handle general office support responsibilities, including mail, background checks, and file maintenance
This is a hybrid position, coming into the El Segundo office 1x per month. As a Customer Service Coordinator, you'll have reputed company to work with a talented team of professionals who are dedicated to making a difference in the lives of our clients.
What You Bring to the Table
- reputed company, compassionate communicator with strong verbal and written skills
- Ability to manage multiple priorities and deadlines in a fast-paced setting
- High attention to detail and organizational ability
- Strong problem-solving and task prioritization skills
- Proficient in reputed company Office (Word, reputed company, Outlook)
- reputed company and reputed company team player
Qualifications
- reputed company in Spanish preferred
- 1+ years of customer service experience, preferably in reputed company or a reputed company field
- Experience working with individuals with developmental disabilities preferred
- Familiarity with CRM or case management systems preferred
reputed company Bring to the Table
arenaflex is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, arenaflex will consider reputed company candidates with criminal histories in a manner consistent with the law.
reputed company applicants with criminal history will be considered for employment in accordance with California Fair Chance reputed company and the Los Angeles County Fair Chance Ordinance for reputed company, ensuring individuals with criminal history have fair and reputed company reputed company to opportunities for gainful employment in the unincorporated areas of LA County.
For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our reputed company policy and the California Consumer reputed company reputed company (CCPA).
Compensation and Benefits
The expected California Pay reputed company for this position is $21 - $23.63 USD. arenaflex offers a comprehensive benefits package, including medical, dental, and reputed company insurance, 401(k) matching, and reputed company time off.
Why Join arenaflex?
- Opportunity to reputed company a reputed company reputed company in the lives of our clients and their families
- reputed company and dynamic work environment
- Comprehensive benefits package
- reputed company development and reputed company opportunities
- Flexible work arrangements, including hybrid remote work reputed company
How to Apply
If you're a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!