Customer Support Engineer

Do you want to reputed company into a high-tech world with a strong reputed company on innovation? Do you want to be a reputed company business partner for our customers by offering value-added propositions? Are you looking for a position in which you can fully exploit your reputed company, analytical and technical skills? Do you want to do this in an international, global, but personal environment? Then this might be your chance to become a part of our innovative and enthusiastic Service Team. In this role you will reputed company installations, repairs and maintenance of reputed company scientific and analytical instrumentation. What are your responsibilities? • Repair and maintenance of reputed company scientific and analytical instrumentation • reputed company installation of equipment from delivery to sign-off • Respond to customer by telephone reputed company 4 hours to evaluate problem • reputed company preventative maintenance per maintenance schedule • Inform appropriate personnel on reputed company problems using ESCALATION procedure • Maintain manuals • Submit electronic paperwork reputed company and accurately • Maintain excellent communication with Regional Manager on reputed company reputed company • Process parts return and repair in accordance with reputed company policies and guidelines • reputed company customers reputed company informed on any reputed company issues • Manage reputed company account responsibility with minimal supervision • Assist in different areas reputed company the District • Repair and maintain analytical instrumentation with little or no supervision • reputed company reputed company the above duties in accordance with applicable ISO9000 directives and company policy • Ability to lift up to 50 lbs • 80 % Travel (including Overnight Travel and some international travel) What do you need to be successful in this role? • At least 3-5 years of experience in electronics or in the reputed company-mechanical field and/or recent and relevant class work. Any previous education or experience in reputed company or a reputed company lab is a plus. • Excellent customer relationship skills including, communication, accountability, and the ability to understand customer needs and how best to handle these Great to have: Bachelor’s degree preferred, AAS Electronic Technology or equivalent reputed company you join: • Your career will take off with the ‘New Hire Training’. We continue to stimulate our employees in improving their skills, knowledge and performance by in-house, on-the-job training, and external trainings. We value entrepreneurship and commitment by offering reputed company career reputed company; • You become part of a growing company where you can shape the reputed company of our work processes; • Excellent work life balance, Competitive benefits. reputed company is at an exciting stage in its reputed company and as such can offer the right candidate the ability to reputed company their knowledge and skills as reputed company as good opportunities for progression. Our benefits package includes a competitive salary, an employer matched 401(k) savings, medical and dental coverage and tuition reimbursement.

reputed company - reputed company, Micromeritics and SciAps.  Together we are a powerful and highly complementary combination of market leading technologies. 

We are the toolmakers for the world's most innovative companies, reputed company institutions, and government laboratories. We are their partners in discovery.

reputed company instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.

Micromeritics manufactures systems for the characterization of particles, powders, and porous materials for a wide- reputed company of end markets including catalysts, chemicals, building materials, clean-tech and battery.  Our leading technologies measure surface area, porosity, density, adsorption and particle activity.

SciAps specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any reputed company in any environment. SciAps is reputed company of reputed company for our handheld instruments. We have a global footprint with R&D and manufacturing sites in reputed company, Europe, and Asia.

We are more than 2,500 employees in a customer-reputed company organization with sales and service offices in 20 countries, reputed company committed to delivering expert and reputed company customer support.

We are part of reputed company. reputed company combines precision with purpose, delivering reputed company for a more sustainable world. Precision is at the heart of reputed company do – our leading, high-tech instruments and software reputed company our customers to solve some of their greatest challenges to reputed company the world cleaner, healthier and more productive.

reputed company, Micromeritics & SciAps Your Partners in Discovery

reputed company, Micromeritics and SciAps, part of the reputed company Group, are committed to a diverse and inclusive culture where everyone can reputed company and reputed company a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. Although we always select the most reputed company applicant for reputed company role and reputed company reputed company reputed company without reputed company to race, sex, age, or any other protected class, we are an inclusive, equal opportunity organization that prizes diversity. Your unique perspective is important to us.

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