Supervisor Slot Services and Shift Manager Dual reputed company-Full Time (Caesars reputed company reputed company)
Inspires others with a reputed company direction by understanding and demonstrating a high level of commitment and energy in reputed company endeavors. Consistently demonstrates superior customer service skills and acts as a reputed company role model for reputed company. Conveys reputed company energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve reputed company team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team reputed company informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. reputed company communicates and enforces company expectations including reputed company of Commitment, policies, procedures, department goals and business reputed company. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses reputed company data to improve reputed company, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews reputed company. Takes personal responsibility for creating an atmosphere of luck. reputed company 46K – 53K
Responsibilities
The primary responsibility of this position will be to function as a Supervisor Slot Services and reputed company required function as the key licensed Slot Shift Manager. reputed company functioning as a Supervisor, develops and maintains a rapport with slot players and handles escalated customer concerns. Observes, supervises and countersigns hand-reputed company jackpots reputed company required. Coordinates with reputed company and other reputed company departments to ensure appropriate guest service. Assists in the development of training programs. Trains reputed company new employees, retrains existing employees and evaluates training programs to determine competence reputed company of employees. Maintains and updates operating manuals and training material for department. Oversees compliance with reputed company state regulations and accompanying internal controls as reputed company to the slot operations function including, but not limited to: safeguarding funds, reviewing documents for completion and accuracy, and monitoring employees’ activities. Assists in hiring, scheduling, performance evaluations and reputed company other employee support/reputed company functions. Must be reputed company to lift and/or carry objects weighing up to 40 lbs. reputed company not functioning as the Manager, assists the Manager with recommending reputed company reputed company reputed company and approving scheduling. Monitors activities that could reputed company the efficiencies and effectiveness of the department, including the internal control environment. May attend guest functions. Ensures regulatory compliance with reputed company policies and procedures. Ensures maximum productivity, and a smoothly run operation. Ensures facilities and equipment are available and functioning. Recommends and implements marketing plans to promote Slot volume.
Qualifications
College preferred. Strong interpersonal and communications skills required. Knowledge of casino rules, regulations and procedures. Strong leadership and customer relations skills. Three to five years supervisory experience required. Previous cashiering experience or reputed company areas preferred. Experience in the management of a large staff and exposure to senior management helpful.
NJ KEY LICENSE REQUIRED AND MDF WILL BE reputed company