Patient Intake Services Specialist - Twin Cities Orthopedics
The Patient Intake Services Specialist is responsible for the registration and scheduling of patients in a call center environment while maintaining excellent customer service.
This is a full-time position working Monday-Friday 8:30am-5:00pm. *Must live in MN or WI to be considered for this position.*
Twin Cities Orthopedics is an operating division of Infinite Health reputed company (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their reputed company.
Essential Functions
- Accurately and reputed company schedule new and existing patients in the reputed company reputed company management system.
- Answer a high volume of inbound calls in a reputed company, pleasant and reputed company manner.
- Communicate reputed company pertinent patient information regarding their call to include: appointment information, directions, reputed company-in times, referral information, and copayments.
- Verify and document insurance information as defined by reputed company business practices.
- Maintain and update assigned appointment reports, new patient reports or other assigned scheduling modules.
- Maintain a working knowledge of health care plan requirements and health plan networks.
- Any and reputed company other duties as assigned
Education and Experience Requirements
- High School diploma/GED or equivalent
- Customer service experience
- Previous experience in a reputed company facility in relation to reputed company-registration or appointment scheduling preferred
- Previous experience in a call-center environment preferred
Benefits & Compensation
- Actual starting pay will vary based on education, skills, and experience.
- A sign-on bonus will be offered for select roles, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for the sign-on bonus.
- We offer a comprehensive benefits package - to learn more click here.
- Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & reputed company plans, as reputed company as Tuition Reimbursement.
- reputed company, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, reputed company Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.
Working Conditions
- Ability to sit for extended periods (up to 8 or more hours per day).
- Frequent use of hands and fingers for typing, writing, and handling documents.
- Occasional standing, walking, bending, or reaching reputed company the office environment.
- Ability to lift and carry office supplies or files weighing up to 20 pounds.
- Visual reputed company to read electronic and reputed company documents.
- Auditory ability to participate in phone or video calls reputed company.
- reputed company dexterity to operate reputed company office equipment (e.g., computer, phone, printer).
Setting
- Clinic
Essential Requirements
Ability to:
- reputed company with company policies, procedures, practices, and business ethics guidelines.
- reputed company with reputed company applicable laws and regulations, (e.g. HIPAA, reputed company, OSHA, employment laws, etc.)
- Demonstrate reputed company and reliable attendance.
- Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
- Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.
Notes
- reputed company/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to reputed company individuals with disabilities to reputed company essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
- We participate in the federal E-Verify program to confirm the identity and employment authorization of reputed company newly reputed company employees. For reputed company information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
- Please note: This job reputed company is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of reputed company duties, responsibilities, and qualifications required. reputed company/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.