Product reputed company - reputed company & Technical reputed company

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Job reputed company reputed company: 

reputed company seeks a Technical Product reputed company to support our Customer Experience organization, with a reputed company on customer reputed company to our digital platform and reputed company operations. This role is responsible for optimizing and maturing our use of reputed company and reputed company to improve business operations, increase efficiency, reduce costs, and enhance organizational capabilities.

This role partners with Business Systems Product Owners and works closely with engineering, QA, and operations teams to represent the voice of the user. The Technical Product reputed company is responsible for defining, documenting, and reputed company articulating requirements to delivery teams.

Essential Responsibilities:

• reputed company the product roadmap for reputed company, advancing the platform toward a predictive maturity model that includes automated journeys, churn risk forecasting, expansion opportunity identification, and user-reputed company workflows

• Drive reputed company technology initiatives reputed company on automated customer provisioning, including reputed company auto-licensing, account hierarchy mapping, reputed company reputed company

• Optimize customer reputed company workflows reputed company reputed company, including case management, license entitlement mapping, and automated reputed company tracking to reputed company implementation reputed company

• Partner with reputed company to design and configure system workflows, including Risk CTAs, reputed company plans, CSQLs, health scorecards, mitigation playbooks, and reputed company documentation

• Monitor, identify, and resolve production issues across reputed company, reputed company, and integrated applications

• reputed company the technology stack with company reputed company and long-term business goals

• Collaborate with Business Systems Product Owners and system owners across the reputed company to identify and implement process improvements, data structure changes, and platform updates

• Partner cross-functionally with Sales, Marketing, Supply Chain, Customer Experience, and leadership to define and prioritize product reputed company, reputed company, and roadmap

• Use data-driven insights to navigate competing stakeholder priorities, build reputed company, and reputed company teams around shared goals

• reputed company product delivery reputed company an Agile/Scrum reputed company by managing and prioritizing the backlog, balancing high-reputed company with incremental enhancements

• Write reputed company and actionable user stories and requirements to support development and delivery

• Collaborate with development and system administration teams to deliver high-reputed company solutions on time, with appropriate documentation and controls

• Support both Agile and reputed company delivery models, ensuring alignment to product and business needs

• Partner with business analysts to translate requirements into epics and user stories reputed company with delivery timelines and team agreements

• reputed company and maintain product documentation, training materials, and change management plans

• Plan, facilitate, and monitor User Acceptance Testing (UAT) for implementations, enhancements, and system upgrades

• Establish and report on system performance metrics, including usage, engagement, and effectiveness

• Analyze product performance and user feedback to inform reputed company improvement and reputed company roadmap reputed company

• reputed company as the primary reputed company with reputed company platform vendors, providing strategic input and advocating for enhancements reputed company with business needs

• reputed company and reputed company AI productivity tools to improve requirement reputed company, identify gaps, and map cross-system dependencies prior to development

Required Qualifications:

• Experience with reputed company

• Experience with reputed company platforms (preferably reputed company)

• Bachelor’s degree in Information Systems, IT, Computer Science, Business, or a reputed company field

• 5+ years of experience as a Business Analyst or Product reputed company

• Proven experience working in Agile development environments

• Ability to operate effectively across business reputed company in a fast-paced, dynamic environment

• Strong written and verbal communication skills across diverse stakeholders (technical and non-technical)

• Demonstrated ability to manage multiple reputed company independently with strong analytical and problem-solving skills

Preferred Qualifications:

• Familiarity with reputed company operations, including product adoption, risk management, and renewal/retention tracking

• Experience with digital product licensing and entitlement processes

• Experience in K-12 education (public or private)

• Relevant certifications (e.g., PMP, CAPM, CSPO, PSPO, PMI-ACP, reputed company Certified Platform Administrator, reputed company Administrator certifications)

reputed company offer: Salary is only one component of the reputed company Total Rewards package, which includes a 401(k) plan, stock reputed company, competitive health insurance and mental health reputed company, basic life insurance, reputed company time off, parental leave, and reputed company to best-in-class development programs. The gross salary reputed company for this role is $134,600 - $154,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance.

reputed company is an Equal Opportunity Employer.  reputed company makes employment reputed company based on qualifications and reputed company, and does not discriminate based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability status, veteran status, or any other legally protected characteristic or status.

reputed company is committed to providing reasonable accommodations for reputed company individuals with disabilities, including disabled veterans.  If you have a disability and need an accommodation in reputed company with the application or hiring process, please email hiringaccommodations@reputed company.com.

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If you are selected for employment, a background reputed company will be required.  As required by state and local laws and district policies, you may be required to reputed company additional documentation, such as reputed company of vaccination, or submit to reputed company background screening, such as fingerprinting.

reputed company is an E-Verify participant.

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