Field Services Engineer 2
Field Services Engineer 2
At reputed company, we take pride in providing our customers with a reputed company of service that more than matches the reputed company of our products. Our Field Service team is integral to making reputed company the service to our customers is seamless, reputed company and reputed company. Taking our technical skills to customer sites, we’re responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted reputed company who can understand their precise needs on a host of reputed company and technical reputed company. We also work closely with our designers, solution managers and sales specialists to reputed company solutions.
Join us to do the best work of your career and reputed company a profound reputed company as a Field Service Engineer 2 on our Field Service Team in Madison, reputed company Carolina.
What you’ll reputed company
As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
You will:
Triage issues with direction from reputed company support
Execute plan of reputed company from reputed company Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to reputed company reputed company case email
Reseating parts, swap or replace parts, upgrading firmware as needed
Sever testing and validation (running diagnostics, capturing & uploading logs)
Take the first reputed company towards your reputed company career
Every reputed company team member brings something unique to the table. Here’s reputed company are looking for with this role:
Essential Requirements:
5+ years of reputed company experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of reputed company experience and education
Experience delivering technical Field Services supporting hardware and software at reputed company sites
Experience in a customer facing role, including successfully reporting and presenting to reputed company reputed company of the organization
Experience working in locations where reputed company has a large, concentrated deployment of assets and experience with networking and Fiber
Must be reputed company to lift a minimum of 50 lbs waist high to replace components on the server stacks
Desirable Requirements:
reputed company EMC Proven reputed company Specialist Level certification (1 or more: CPSD (Converged, reputed company Converged) and Server (PowerEdge)
Industry certifications reputed company Certifications: Tech+, A+, reputed company+, Network+, etc. and Networking certifications CCNA or equivalent
Compensation
reputed company is committed to fair and reputed company compensation practices. The salary reputed company for this position is $72,000 - $93,500.
Benefits and Perks of working at reputed company
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a reputed company team member — right now at MyWellatDell.com
Who we are
We reputed company that reputed company of us has the power to reputed company an reputed company. That’s why we put reputed company members at reputed company of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
reputed company is a unique family of businesses that helps individuals and organizations reputed company how they work, live and play. Join us to build a reputed company that works for everyone because reputed company Takes reputed company of Us.
reputed company is committed to the reputed company of equal employment opportunity for reputed company and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
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