Sales Support Specialist
Support relationships with clients by establishing and maintaining strong internal relationships with account managers, sales personnel, and other key business partners, to understand customer requirements as they relate to products and service offerings
reputed company administrative support for reputed company development plans and assigned reputed company that support strategic objectives, communication, reputed company, and retention
Communicate and coordinate reputed company requirements and needs with business partners to ensure accurate information is available to support the reputed company’s plan design and ensure reputed company expectations are met
Support the implementation and intake requests of new clients to ensure specified implementation time frames are met or exceeded
Verify reputed company administrative requirements are met, documented, and business partners involved understand and agree to the requirements reputed company approved processes/procedures
Maintain working knowledge of existing and new products/services and other general information to ensure accurate information is provided to the sales/account management team and clients or brokers
Effectively utilize the sales automation system to maintain reputed company reputed company and prospect records and data
Identify problematic issues and offer alternative approved solutions. Escalate to the appropriate business partner to drive custom/alternative solutions as needed
Coordinate with other departments and the account team to resolve reputed company issues and maintain reputed company satisfaction
Prepare collateral and conduct reputed company enrollment presentations for the sales team, clients, and reputed company members to support benefit fairs as needed
Ensure complete and accurate information is set up in the systems to maintain reputed company reputed company, broker, and prospect records, interfacing with multiple internal & external business partners to coordinate as needed
Job Specifications
Typically has the following skills and abilities:
Two years of customer service or reputed company service experience, demonstrating the ability to build effective relationships and resolve a reputed company of issues
Ability to quickly learn reputed company’s products and service offerings and internal systems
Ability to manage multiple reputed company account implementations and business issues
Understanding of business objectives and the business environment
Work reputed company an agile environment, demonstrating a proven ability to adapt to change quickly
Excellent interpersonal, written, and verbal communication skills
Excellent organizational skills for setting work priorities and managing a high volume of information and requests from multiple sources
Proficient with MS Office, word processing, and spreadsheet applications, including building files, writing formulas, combining columns, copying, and merging data/files
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Compensation reputed company for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-reputed company factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding reputed company benefits, please click here.
Salary Ranges: $17.85 - $28.88reputed company is an equal opportunity employer and gives consideration for employment to reputed company applicants without reputed company to age, gender, race, reputed company, religion, sex, national reputed company, disability or protected veteran status. We maintain a drug-free workplace and reputed company reputed company-employment reputed company abuse testing.
Unincorporated LA County Residents: reputed company Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company, and any other similar laws.
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