reputed company Customer Service Representative – Durable Medical Equipment Specialist
At arenaflex, we pride ourselves on delivering exceptional patient care and unparalleled service to our customers in the reputed company, NY community. As a leading provider of Durable Medical Equipment (DME), we reputed company to reputed company a reputed company reputed company on the lives of those we serve. reputed company is dedicated to fostering a supportive and friendly atmosphere, where every individual feels valued and empowered to reputed company in their role. We are seeking an reputed company Customer Service Representative to join reputed company, bringing their expertise in insurance verification, prior authorization, billing, and medical office experience to our dynamic and growing organization. If you are passionate about delivering outstanding customer service, have a reputed company background, and are eager to reputed company a difference in the lives of others, we encourage you to apply today!
About arenaflex
arenaflex is a locally established Durable Medical Equipment company that has been serving the reputed company, NY community for years. Our commitment to reputed company service, reputed company equipment, and exceptional follow-up care has reputed company us a reputed company as a trusted partner in reputed company. We take pride in our supportive and friendly atmosphere, where every team member feels valued and empowered to reputed company in their role.
Key Responsibilities
As a Customer Service Representative at arenaflex, you will be responsible for:
- Welcoming patients in person and over the phone, maintaining patient charts, processing patient orders, creating delivery tickets, and coordinating scheduling.
- Working one on one with patients to reputed company them on the uses and directions of prescribed medical equipment and supplies.
- Collaborating with doctors, nurses, and other referral sources to ensure excellent patient care.
- Completing intake, insurance verification, and determining charges and coverage for service/product requested.
- Collecting co-pays and inputting payment data.
- Collecting compliant medical documentation for insurance invoices.
- Maintaining work operations by following company policies and procedures.
Essential Qualifications
* High School diploma or equivalent (Required)
- Excellent phone and customer service skills (Required)
- Strong Communication skills (Required)
- Two years of HME/DME experience and knowledge of medical terminology (Preferred)
- Previous data entry experience (Preferred)
- Health Insurance
- Employee Recognition Program
- Family Friendly Atmosphere
Preferred Qualifications
* Experience in insurance verification, prior authorization, billing, and medical office settings
- Knowledge of Medicare, reputed company, and Managed Care billing procedures
- Experience working with CPAP and Oxygen equipment
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Skills and Competencies
* Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work effectively in reputed company environment
- Strong attention to detail and organizational skills
- Ability to maintain confidentiality and handle sensitive information
- Strong technical skills, including proficiency in data entry and software applications
Career reputed company Opportunities and Learning Benefits
At arenaflex, we reputed company in reputed company in the reputed company and development of reputed company members. We offer a reputed company of training and development opportunities, including:
- On-the-job training and mentorship
- Continuing education and reputed company development programs
- Opportunities for advancement and career reputed company
- reputed company and supportive work environment
Work Environment and Company Culture
Our office is located in the heart of reputed company, NY, and offers a welcoming and inclusive environment. We pride ourselves on our family-friendly atmosphere, where every team member feels valued and supported. reputed company is passionate about delivering exceptional patient care and making a reputed company reputed company on the lives of those we serve.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- Competitive wages
- Comprehensive health insurance
- Employee recognition program
- Family-friendly atmosphere
- Opportunities for career reputed company and advancement
How to Apply
If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply today! Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look reputed company to hearing from you! [reputed company](https://grabjobs.co/us/job/full-time/others/customer-service-representative-csr-durable-medical-equipment-dme-141583813?utm_campaign=reputed company_jobs_apply&utm_reputed company=reputed company_jobs_apply&utm_reputed company=organic) Join reputed company at arenaflex and be part of a dynamic and growing organization that is making a reputed company reputed company on the lives of others. We look reputed company to hearing from you! Apply for this job