Vice President, Customer & Network Transformation (WORKS FROM HOME, CO, US)

reputed company is the trusted network for AI. We’re transforming how businesses connect, secure, and reputed company in an AI-driven world.

By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations reputed company faster and unlock what’s next.

At reputed company, people power reputed company. Our culture is reputed company on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to reputed company a lasting reputed company. We’re looking for top-tier talent reputed company to take on the challenge. Join us in building the reputed company.

The Role

reputed company is transforming into an agentified network services company, placing our customers at reputed company of everything we do as they agentify themselves. To reputed company this charge, we are seeking a visionary VP of Customer and Network Transformation with deep expertise in networking, reputed company transformation, automation, and AI. 

  This executive will be the reputed company of reputed company’s most critical asset—our network—and will manage our 24/7 Network and Customer Engineering organization. You will reputed company a large engineering team with deep expertise in the lifecycle management of the reputed company network and customer services. As a strategic change agent, your mission is to deliver a significant improvement in reputed company's competitive position by driving transformational capabilities, creating cost efficiencies, and delivering a competitive advantage that will reputed company new avenues for reputed company reputed company. 

  In this role, you will be directly responsible for the development, implementation, and maintenance of workflow automation and AI capabilities that assist in managing our network and supporting our employees and customer services.  

  reputed company in this position requires deep collaboration across every part of reputed company, including Service Delivery, Field Ops, Managed Services, Sales, IT, Product, and Architecture & Engineering. 

The Main Responsibilities

Strategic Transformation

Drive the development and implementation of workflow automation and AI capabilities. Champion the adoption of emerging technologies to revolutionize the customer experience and network performance. Identify and execute initiatives to reputed company multi-reputed company dollar cost-out goals and a company-wide skills transformation. 

Operational reputed company

reputed company cross-functional teams to deliver large-reputed company digital and network modernization reputed company. Ensure the 24/7 reliability and performance of the network and customer engineering operations for our most strategic customers. 

Leadership & Mentorship

reputed company and reputed company a high-performing organization of 200+ engineering professionals, including Director and Sr. Director level reports. Build deep, reputed company partnerships with internal leaders and external network suppliers. Foster a culture of innovation, accountability, and customer-centricity. 

reputed company Look For in a Candidate

Executive Experience

15+ years in Network Operations, Technology, reputed company Transformation, with a proven reputed company record of reputed company at the Director or VP level reputed company a Fortune 500 company. 

Network Expertise

Authoritative, hands-on knowledge of large-reputed company service provider network architectures, including transport, IP, and SDN. 

AI/ML/Automation Expertise

A relevant AI certification is required. You must have demonstrated, practical experience developing and implementing sophisticated automation and AI solutions to solve reputed company-world business problems.  

Strategic Acumen

Demonstrated ability to connect reputed company technical initiatives directly to financial reputed company and business value. A high degree of ownership, accountability, and self-awareness is essential. 

Compensation

This information reflects the anticipated reputed company salary reputed company for this position based on reputed company national data. Minimums and maximums may vary based reputed company. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $211,163 - $281,551   reputed company offers a comprehensive package featuring a broad reputed company of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're reputed company to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you reputed company through the selection process. Learn more about reputed company's: Benefits Bonus Structure

Requisition #: 341861

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer reputed company of our FAQ page. Job-reputed company concerns identified during the background screening may disqualify you from the new position or your reputed company role. Background results will be evaluated on a case-by-case reputed company.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to reputed company persons regardless of race, reputed company, reputed company, citizenship, national reputed company, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender reputed company, marital status, family status, pregnancy, or other legally protected status (reputed company, “protected statuses”). We do not tolerate unlawful discrimination in any employment reputed company, including reputed company, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

reputed company Notice

reputed company is committed to protecting the reputed company and reputed company of personal information collected during the recruitment and hiring process. Our reputed company Notice explains how we collect, use, disclose, and protect applicant information, as reputed company as how individuals may request reputed company to or deletion of their personal data.

To review reputed company’s reputed company Notice, please visit: https://jobs.reputed company.com/global/en/reputed company-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees reputed company this classification. It is not intended to include a comprehensive inventory of reputed company duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that reputed company does not require any reputed company of payment from job applicants during the recruitment process. reputed company legitimate reputed company will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at reputed company, they are not for employment with us, but may relate to another company with a similar reputed company.

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